Marketing Operations Specialist

Marketing Operations Specialist

Remote, USA                       OneStream Software LLC

Benefits Offered               Vision, Medical, Life, Dental, 401K.

Employment Type             Full-Time

Compensation                   $50,000.00 - $70,000.00 (Range applies to US candidates only) + Benefits/Variable Comp./Equity - Range may vary based on experience. 

ABOUT THE JOB
We are seeking a highly skilled and experienced Marketing Operations Specialist to join our dynamic marketing team. This role will optimize and manage marketing operations to drive efficiency, effectiveness, and innovation across global and regional marketing efforts. Working closely with the Senior Manager of Marketing Operations, you will oversee and enhance our automation platforms, processes, and data governance practices, ensuring the seamless flow of information and the execution of marketing strategies. Collaborating with global marketing functions, you will work to drive improvements in operational efficiency and effectiveness by managing quality assurance, execution, and maintenance of internal processes.

RESPONSIBILITIES

• Develop and document standardized processes for lead management, campaign execution, and data handling, identifying inefficiencies and implementing solutions to streamline workflows and reduce manual tasks
• Establish and enforce data governance policies to ensure the accuracy and consistency of marketing data, conducting regular audits and implementing corrective actions to maintain high data quality standards
• Coordinate marketing operations across international teams, ensuring consistency in processes and reporting standards, while addressing region-specific challenges and adapting strategies to local market conditions
• Oversee and manage our internal support system for handling marketing operations incidents and requests, ensuring timely resolution of support tickets, prioritizing issues, and tracking progress to maintain high service levels
• Develop training materials and support marketing team members on best practices for using marketing systems and tools, facilitating workshops and knowledge-sharing sessions to enhance team capabilities
• Support, optimize, and update marketing automation platforms, overseeing system configuration, integration, and enhancements to ensure alignment with marketing strategies and operational needs
• Maintain detailed reports and dashboards to track key performance indicators related to marketing efficiency, lead generation, and pipeline performance, providing actionable insights and recommendations to support strategic decision-making

Formal Education and Certification

• Bachelor’s degree in Marketing, Business, Technology, or a related field
• 2+ years of experience in marketing operations or related role

Knowledge and Experience

• Flexible to work outside of standard business hours to accommodate different time zones
• Strong analytical skills with experience in leveraging data to drive marketing decisions and improve processes
• Understanding of marketing technology, tools, and marketing automation platforms such as HubSpot, Salesforce or equivalent
• Demonstrated ability to work collaboratively with cross-functional teams and manage complex projects in a global context
• Excellent project management skills, including the ability to manage multiple projects simultaneously
• Excellent communication and organizational skills

Personal Attributes

• Impeccable organizational skills with an analytical mindset
• Experience working with and presenting to global marketing team
• Deep understanding of lead generation flow and process
• Passion for process management, marketing technology and operations
• Attention to detail, while delivering against tight deadlines
• Legally authorized to work for any company in the United States without sponsorship

WHO WE ARE

OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.    Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. 

WHY JOIN THE ONESTREAM TEAM

• Transparency around corporate structure, salary, and benefits
• Core value of customer success
• Variety of project work (not industry specific) 
• Strong culture and camaraderie
• Multiple training opportunities

Benefits at OneStream Software

OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

OneStream Software is an Equal Opportunity Employer.

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