Manager, Transaction Privilege Tax Audit

ARIZONA DEPARTMENT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

Manager, Transaction Privilege Tax Audit

Job Location:

Address: 1600 W. Monroe Street, Phoenix, AZ 85007

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Posting Details:

Salary: $77,000 

Grade: 25

Closing Date: Open Until Filled

Job Summary:

The Manager, Audit provides oversight and management of the full spectrum of audit functions and audit team for one’s assigned department or unit. This role oversees and/or develops audit scopes, programs, informal hearings and objectives, procedures, and deliverables, and also oversees and prepares outlines, drafts, reports, and submission of reports. Additionally, this position recommends and advises management regarding changes in business processes, information systems, and accounting or management procedures; reviews and identifies changes in professional standards, pronouncements, and federal audit requirements, and notifies management and audit staff; and acts as liaison with outside auditors and law enforcement agencies.

Job Duties:

Service Delivery

Ensures exceptional audit-related service delivery to taxpayers through the effective and efficient use of resources to include any one or more of the following duties as needed/assigned/indicated:

• Responds to inquiries from taxpayers, attorneys, cities/towns and management regarding tax liabilities, and interpretation of tax statutes, rules and regulations

• Manages multiple taxpayer audits, voluntary disclosures, as well as ensuring tax compliance; conducts extensive research, analysis, and applies auditing techniques which may include personally conducting complex audits

• Serves as lead for audits , and as an escalation point for matters regarding the Department’s position regarding audit outcomes

• Addresses through research , analysis and decision making techniques any changes to state statutes or federal law or code to update our policies , procedures and audit standard work, along with any communications to taxpayers

• Testifies in Tax Hearings as needed

• Negotiates closing agreements with Taxpayers

• Manages taxpayer concerns and escalates to upper management or Taxpayer Services for higher level support

• May serve as subject matter expert for specific/specialty tax types and related systems, and supporting the functionality of those tax systems

Quality Assurance

• Reviews and approves audit assessments

• Provides technical assistance and coaching to direct reports

• Troubleshoots tax reporting inaccuracies, refunds, and audit procedures

• Interprets state tax statutes, city code and court decisions

• Assists the Attorney General’s Office in the enforcement of state tax laws by providing relevant supporting documentation and/or review of affidavits.

• Develops and maintains updated department policy, procedures and training manuals

Knowledge, Skills & Abilities (KSAs):

Education & Experience

• Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.

• Minimum of six years’ tax audit experience

• Minimum of two years’ experience as a lead or supervisor of auditors or closely related field

Licenses & Certifications

• None

Knowledge/Understanding

• Knowledge of federal and state laws, rules, and regulations pertaining to tax

• Knowledge of individual income tax policy and procedures.

• Knowledge of organizational and administrative procedures

• Knowledge of auditing methods and systems of generally accepted auditing standards, risk assessments, contract and fiscal management

• Understanding of methodologies of legal research, auditing, and accounting principles and procedures

Skills

• Strong verbal, written, and listening communication skills

• Strong mathematical skills such as addition, subtraction, multiplication, division, percentage, average, simple and compound interest

• Excellent interpersonal skills and demeanor

• Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations

• Effective project management skills with the ability to lead, direct the work of teams without formal supervisory authority

• Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.

• Proficient in the use of tax reporting systems

Abilities

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety

• Ability to work with a high degree of autonomy and also participate collaboratively as part of a team

• Ability to build, motivate, engage, develop/grow, and retain a high performing team

• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner 

• Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.

• Ability to travel up to 10% within the state of AZ

• Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

Additional Job Demands

• In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

• No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)

Selective Preference(s):

• Bachelor's degree in Business, Finance, Accounting or similar field

• Possess a certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), Certified Information Systems Auditor (CISA) and/or Certified Government Auditing Professional (CGAP)

Pre-Employment Requirements:

The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov. 

Apply