Manager – Technical Revenue Accounting

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Manager – Technical Revenue Accounting  will be responsible for tasks supporting the Revenue Accounting Organization with processes, functional knowledge and policy knowledge to ensure Genesys revenue accounting is in compliance with ASC 606.

The individual will be instrumental in ensuring the accurate reporting of revenue as per Genesys Revenue policy. The Manager – Technical Revenue Accounting  will provide technical accounting guidance and critical review and documentation of new business practices. Key functions involve: identifying business requirements, performing critical accounting analysis and updating policy in alignment with US GAAP.

Location: US Remote (not limited to the states that the job is tagged to)

Key Responsibilities:

The primary responsibilities for this role include (but are not limited to).

Revenue Accounting:

• Own, update and publish current Genesys Revenue and Accounting policies in compliance with ASC 606.

• valuate and update policies for all new standards / interpretations and liaise with new product integration team to operationalize accounting.

• Gain a solid understanding of current and future Revenue Recognition and Accounting reporting requirements, backend systems and current data collected.

• Ensure that reports and documentation comply with Genesys business practices, operational processes, accounting policies, and US GAAP reporting guidelines.

• Develop and maintain process documentation for all accounting memorandums.

• Coordinate with our external auditors for the quarterly reviews and year-end audits, including discussing technical revenue accounting issues.

• Assist and support the reporting related items for month-end and quarter-end.

• Present reporting requirements to management and make recommendation.

• Maintain great relationships with business partners (Deal Desk, Sales, Legal) and accounting peers to address and educate on technical accounting conclusions.

• Demonstrate flexibility and willingness to take on new responsibilities and assignments as needed.

Requirements:

• 4+ years of related experience, including experience in revenue recognition, technical accounting, or revenue operations in a technology/software company.

• Deep knowledge and technical understanding of Software Revenue Recognition Accounting - ASC 606 in SaaS business models.

• Confidence and proven record to communicate both orally and written, including the dissemination of technical information.

• Ability to interact effectively with sales and product teams, functional peer groups and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel.

• Ability to thrive in a rapidly growing and fast-paced remote-only environment.

• Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines.

• Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation with great attention to detail

Desirable Skills:

• Public accounting experience (with Big 4 or similar firm)

• Experience using Salesforce.com, RevPro and NetSuite

• Bachelor’s degree in accounting or finance

• Qualified Accountant (ICAI, CCAB, CPA or equivalent)

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Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.