Manager, Technical Engagements

HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge AI to protect your digital assets. The HackerOne Platform combines the expertise of our elite community and the most up-to-date vulnerability database to pinpoint critical security flaws across your attack surface. Our integrated solutions, including bug bounty, pentesting, code security audits, spot checks, and AI red teaming, ensure continuous vulnerability discovery and management throughout the software development lifecycle. Trusted by industry leaders such as Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S. Department of Defense, HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.

We’re looking for a dynamic and results-driven manager to lead a team of expert, client-facing technical experts responsible for executing security testing programs for world-class organizations. HackerOne believes on-demand, preemptive security assessments, powered by global talent and powerful tools, will continue to thrive as a mission-critical component of the modern enterprise security posture. The Technical Engagement team mission is to deliver value at the highest standard of excellence, enabling customers to gain awareness and fix security issues as quickly as possible.

The Team Manager, Technical Engagements reports into the Sr. Director, Delivery Excellence within HackerOne’s Customer Success department. HackerOne Assessments, executed by the Delivery Excellence team, is the fastest growing product and business line.

• Upon starting, a team of several Technical Engagement Managers will report directly to you. You’ll spend time getting to know the team, the company department, and gain access to all of the tools you’ll need. In the following weeks, you’ll work closely with the Sr. Director, Delivery Excellence to shape strategic advancements for the Delivery Excellence department and work closely with other departments to execute on strategic improvements on the operational, go-to-market and product levels..

• Hire and directly manage a team of Technical Engagement Managers responsible for planning and delivering multiple security testing engagements concurrently.

• Create and instill a team culture focused on values of delivery excellence and operational scalability under a mantra of maintaining the highest ethical standards for security testing.

• Work with customers, security experts, and other internal stakeholders to continually refine delivery methodologies for securing testing engagements involving enterprise-level complexities.

• Hold yourself and the team accountable for quality, accuracy and value.

• Build career development …