Manager, Software Development

Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software exclusively dedicated to powering social impact, expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers.

Our culture is defined by remote-first flexibility, so you can grow and lead from anywhere, with close connection to leadership. We invest in innovation and education to fuel new ways forward, while always seeking out opportunities to give back. Every day, we aim higher, expanding what’s possible for those who change the world.

This highly motivated candidate will manage a team of full stack software engineers embedded on small teams that develop, test, deploy and support Blackbaud’s products and services. They will work with the teams in establishing and adhering to engineering best practices, identifying critical gaps, creating and owning strategic projects, and empowering teams. This individual will act in a servant leader role and be an agent of innovation while inspiring those around them. They will also set goals, coach others on best practices and processes and help develop other teams’ members.

What you'll be doing:

• Work in agile development environment with a team of highly motivated employees
• Identify, evaluate and recommend external tools or partners
• Work to establish engineering strategies with a focus on quality
• Coach and mentor team members on career growth, improving engagement and employee satisfaction
• Participate in hiring and team composition planning
• Manage and lead strategic projects to holistically improve aspects of SDLC such as quality or performance
• Evaluate team members performance including performance reviews, and assist in skill development of team members
• Identify gaps in processes or skillsets and enact strategies for short and long-term mitigation
• Work closely with the software engineers to ensure timely, successful, high quality releases
• Participate in feature reviews with product owners, designers, and software engineers
• Identify and recommend new and optimal strategies and techniques, and implement team goals and reporting metrics
• Actively work alongside Product and Program Management partners to manage and prioritize engineering initiatives, infrastructure changes, maintenance, and new feature requests
• Actively collaborate with other Engineering leaders across Blackbaud for architecture, process and additional SDLC improvements
• Drive improvements to software development practices and foster innovation within the team.
• Participate in a on call rotation.
• Work with Blackbaud’s proprietary Engineer Systems Tool to connect different systems
• Provide oversight using Blackbaud’s Engineering Systems framework: Azure, DevOps, Azure Service Bus, SFTP, REST APIs, WebJobs

Cross-Department Engagement:

• Establish and maintain effective working relationships with counterparts in Product Management, Support, and other teams to identify and eliminate inefficiencies.
• Foster collaboration and transparency across different functions.
• Champion better and innovative ways to achieve results and act as an active change agent.

What you'll bri:

• Minimum 3 years of experience managing software engineering teams
• 10+ years in the software development field working directly within engineering teams.
• Strong knowledge of Agile principles and software development methodologies.
• Experience in cloud-hosted SaaS, Azure, or similar platforms.
• Understanding of SOA/microservices concepts and architecture.
• Deep understanding of .NET Core, C#, Angular, TypeScript, JavaScript, SQL, and REST APIs.
• Strong logical and problem-solving skills
• Superior and proven attention to detail
• Excellent verbal and written communication skills
• Must have excellent teamwork and independent decision-making skills
• Experience with FinTech / Financial Systems a plus

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Blackbaud is a remote-first company which embraces a flexible remote work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype.  Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. 

The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

• Medical, dental, and vision insurance

• Remote-first workforce

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Volunteer for vacation

• Opportunities to connect to build community and belonging

• Pet insurance, legal and identity protection

• Tuition reimbursement program

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