Manager, Provider Network

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Manages the day-to-day operations of the network accounts department

• Develop, implement and monitor quality initiatives to achieve healthy outcomes for assigned projects
• Provide guidance in the resolution of complex claims payment and provider systems set-up issues
• Oversee the planning of health plan-sponsored events act as host at such events for network account representatives
• Develop and recommend updates to policies and procedures and ensure Provider Manuals are accurate and up-to-date
• Manage the day-to-day workflow of the network accounts function in compliance with health plan, corporate and state policies, procedures and guidelines
• Participate in provider contracting activities to minimize contract implementation issues/errors
• Receive and respond to all urgent and emergent provider issues
• Ensure standards are established, met and maintained
• Plan, coordinate and participate in scheduled and unscheduled meetings with network account representatives to conduct orientations, train on health plan policies and procedures, deliver materials or inquire about contracting with our health plan
• Review and audit network accounts documentation for compliance with health plan and State standards
• Manage the network accounts team to ensure goals and objectives are met through effective hiring, performance management, training, coaching and career development

Education/Experience: Bachelor’s degree in related field or equivalent experience. 4+ years of network account management or provider contracting experience in a managed care environment. Supervisory or lead experience preferred. Knowledge of managed care and state Medicaid program guidelines. Proficiency in Microsoft Office products

Candidates must reside in the McAllen, Texas area or one of the following counties to be considered for this role: Cameron, Duval, Hidalgo, Jim Hogg, Maverick, McMullen, Starr, Webb, Willacy, or Zapata counties. Remote work is allowed, but this will require occasional in-office attendance for quarterly meetings/events and occasional field work in this territory for provider visits.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act