Manager, HR Operations (AMER/APAC)

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. 

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

At Neo4j, we have always strived to help the world make sense of data.  

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

Job Summary:

We are seeking a Manager, HR Operations to drive operational excellence across our HR processes in the AMER/APAC region, while creating a seamless and engaging employee experience. In this role, you will lead and optimize critical HR functions—including HR compliance that relates to employee on/offboarding, process improvement and automation where capable.  This is to ensure process efficiency, accuracy, and scalability. By helping to build best-in-class people operations functions, you will enhance workforce productivity and contribute to a high-performance culture.

This is a strategic and hands-on people management role where you and your team will streamline HR workflows, enhance data-driven decision-making, and create an exceptional employee journey from onboarding to offboarding. If you are passionate about building scalable HR operations, driving continuous process improvement, and fostering an employee-centric culture, we want to hear from you!

Job Location: Remote - Eastern or Central Time Zones

Key Responsibilities:

• People Management - Inspire, motivate, and guide teams toward operational success. This includes setting goals, defining expectations, and holding team members accountable.
• Optimize HR Compliance & Processes – Ensure compliance with federal, state, and local labor laws related to employee onboarding and offboarding, while continuously refining processes for efficiency and accuracy.
• Enhance Employee Onboarding & Offboarding – Design and implement seamless onboarding and offboarding experiences that support employee engagement, compliance, and operational excellence.
• Drive Process Improvement & Automation – Identify opportunities to automate and streamline HR workflows, leveraging technology to improve efficiency, reduce manual work, and enhance the employee experience.
• Manage Immigration Process & External Counsel Relationship – Oversee immigration processes, including visa sponsorship and compliance, while partnering with legal counsel to ensure a smooth experience for employees and business continuity.
• Ensure HR Data Accuracy & Insights – Maintain HR system integrity, ensure accurate employee data management, and generate insights to support data-driven decision-making and workforce planning.
• Collaborate Cross-Functionally – Partner with key stakeholders across the People Team IT, Finance, Legal, and business leaders to align People Operations initiatives with company goals and improve overall employee experience.

Minimum of 5 years experience in each of the core areas of focus:

• Managing an HR operations team in small to mid-sized technology companies
• Managing HR compliance & processes 
• Managing all employee lifecycle components of onboarding & offboarding
• Driving process improvement & automation 
• Managing data integrity and reporting
• Managing vendor relationships that support the HR operations function 
• Collaborate cross-functionally in a global environment

Minimum of 2 years experience in this area of focus:

• Managing operational aspects of the immigration process

The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. 

• Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. 
• Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
• 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. 
• Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. 
• Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. 

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)
(we)-[:FOCUS_ON]->(userSuccess)
(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})
(we)-[:DELIVER_ON]->(ourCommitments) 

Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.