Manager, Field Team Science

Be part of something altogether life-changing!

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Cytiva is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

What you will do - Manager, Field Team Science

• As a key member of the global Scientific and Laboratory Services (SLS) organization, you will innovate and solve customer problems utilizing Cytiva technologies, primarily via email and phone. You will manage and log these interactions in a fast-paced environment using Salesforce dot com (SFDC) to ensure seamless communication and problem resolution.

• Collaborate with your team to set, track and achieve performance objectives. You will utilize SFDC dashboards and other platforms to monitor progress, identify gaps, and implement strategies for success.

• Coach and mentor team members, to help them build professional networks and identify fulfilling projects that advance their careers.

• Play a key role in advancing Knowledge Management, focusing on developing a SharePoint-based FAQ database and integrating AI (Artificial Intelligence) technology.

• Establish and maintain technical expertise in the Biotechnology industry through close contact with customers, including potential travel for technical consultations, training, product demonstrations, and field trials.

• Provide valuable feedback by maintaining regular communication with other Cytiva functions such as Marketing, Applications R&D, and other customer-facing Scientific Support teams.

• Attend essential training courses and actively assist in training, mentoring, and coaching team members to foster a culture of continuous improvement.

Who you are:

• Holds a Bachelor's Degree in a relevant field is required; a Master’s Degree or Ph.D. in Life Sciences, Chemical, or Biological Engineering is preferred.

• Has minimum of 5-7 years’ experience in the Biotechnology industry in Process Development, Quality, or MSAT.

• Has experience in a supervisory or team-leading role.

• Ready to travel up to 10% of the time, holding a current full driving …