Licensed Insurance Sales Agent, Inbound Call Center

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.          

To be considered, applicants must reside in the Pacific, Mountain, Central or Arizona time zones and hold an active license to sell Personal Lines (PL) or Property & Casualty (P&C) Insurance.

The Hartford Insurance, founded in 1810, is a well-established insurance company and an exclusive provider of Home and Auto Insurance for AARP members since 1984.

ROLE OVERVIEW

Personal Insurance Auto and Home Agents will be responsible for:

• Providing comprehensive insurance solutions.
• Evaluating risk.
• Confidently asking for the sale while overcoming objections.

OUR VALUES

At The Hartford, we prioritize ethical conduct and integrity. Our customer-centric approach guides all our actions, placing the customer at the center of everything we do. Our team fosters open communication and thrives in a positive, dynamic work environment that promotes collaboration and continuous improvement.

WORK FORMAT

This position is 100% remote.  To be considered, candidates must reside in the Pacific, Mountain, Central, or Arizona time zones.

SCHEDULE

Training Program:

• Starts on June 16th and lasts for 9 weeks, until August 15th.
• Please note that time off during training is not accommodated.

Training Hours:

• Pacific Time: Mon-Fri 7:30am-4:00pm PST.
• Mountain Time: Mon-Fri 8:30am-5:00pm MST.
• Central Time: Mon-Fri 9:30am-6:00pm CST.

Post-Training Hours:  

• Pacific Time: Mon-Fri 11:30am-8:00pm PST & every other Sat 6:30am-3:00pm PST.
• Mountain Time: Mon-Fri 11:30am-8:00pm MST & every other Sat 7:30am-4:00pm MST.
• Central Time: Mon-Fri 11:30am-8:00pm CST & every other Sat 8:30am-5:00pm CST.

For the weeks you work on Saturday, you will receive Wednesday off.

COMPENSATION

The hourly rate for this position is $23 or $24, depending on your experience.

We are a metric driven, pay-for-performance, award-winning sales organization. There is potential to earn lucrative rewards, including monthly, quarterly, and annual pay-outs along with sales incentives and contests. Average monthly earnings are $500+, with top monthly earners exceeding $2000.

There is an opportunity to earn up to a 15% shift differential for weekend hours and Spanish-English Bilingual skillset, post certification.

QUALIFICATIONS:

• 2 + years of recent, call center sales experience.
• Comfort with negotiation and overcoming objections.
• Ability to adapt and thrive in a fast-paced environment, handling an average of 20-30 inbound calls per day.
• Capability to maintain all state licenses and terminate prior carrier relationships as applicable.
• Strong ability to work both independently and as part of a team.
• High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.  Your Internet provider-supplied device must be hard-wired to the Hartford-issued router and/or computer. To check your internet speeds, visit http://www.speedtest.net from your personal computer.
• This is a customer-facing role requiring your full attention.  A distraction free environment is essential.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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