Library Senior Specialist, Knowledge Management

Job Description

Job Title:  Sr. Specialist, Library

Pathway, Level, Band:  P3, 300

Position Overview:

The Scientific Communications and Information Sciences Library Senior Specialist is a role within Library team that reports directly to the Director of the Library.  The Senior Specialist plays a vital role in advancing our research capabilities by providing essential training and support to our diverse user base.  The Senior Specialist is accountable for creating, implementing and hosting training sessions on the various library resources. This role will oversee the usage of subscribed journals and books as well as troubleshooting any problems that may arise and will be able to consult on using the subscribed resources. The Senior Specialist will also maintain up-to-date awareness in literature-related copyright compliance, vendor tools, and strategies for information retrieval. Familiarity with GenAI tools is a plus. The ideal candidate will possess scientific acumen along with technical skills, excellent communication skills, and background in pharma/biotech.

Primary activities include, but are not limited to:

• Proficiency with search tools, such as PubMed, Embase, SciFinder, Dialog

• Maintaining our training program by working with vendors and in-house specialists to create up-to-date programs on Library topics for the company

• Proficiency in conveying complex information clearly and concisely to diverse audiences, including researchers, clinicians, regulatory affairs professionals, and other stakeholders

• Consulting with stakeholders on creating search strategies

• Overseeing document delivery company requests; handles any problems that may arise with end users obtaining articles

• Obtaining journal articles and book chapters for agency partners

• Negotiation with publishers of subscribed content

• Triaging requests for support

• Creating reports based on document delivery usage

• Managing access to systems such as pharmacopeias and databases

• Contributions to user acceptance testing and to system development lifecycle

• Customer Focus – Driven to understand customer needs, improve services, and maintain effective customer relations

• Ability to develop and maintain close working relationships with key internal departments and external contacts

Skills:

Education

• Degree in life sciences, information science, or related scientific discipline plus pharma/biotech industry experience

  • Bachelor’s and 5+ years

  • Master’s/PhD and 3+ years

Required

• Excitement for continuous personal professional development, staying abreast of industry trends, and applying new knowledge to enhance library services

• Experience with biomedical, basic research, chemistry, and biotechnology information resources and commercial literature searching tools like DIALOG or STN as well as thesaurus knowledge

• Create and maintain point-of-need materials, training videos, and online research guides

• Create, implement, and host training sessions on various library resources

• Guide users globally with research services and access to databases and journals to enable all colleagues to make informed decisions

• Collect usage statistics and conduct assessment regarding current and future library needs

• Ability to oversee the usage of subscribed journals and books as well as troubleshooting any problems that may arise

• Ability to consult on searching databases

• Familiarity or experience with emerging technologies like Artificial Intelligence (AI), Natural Language Processing (NLP) and Robotic Process Automation (RPA)

• Ability to create, implement, and host training sessions on various library resources for diverse audiences

• Familiarity with copyright compliance and literature-related regulations to ensure proper usage of subscribed content

• Ability to perform independent research to learn and master new systems and tools

• Excellent organizational skills to multi-task effectively

• Attention to detail, ability to problem solve and work independently, escalating risks and issues as appropriate

• Ability to communicate effectively with a variety of stakeholders

• Strong interpersonal, written and verbal communication

• Proficient in Microsoft Office suite of tools (Excel, PowerPoint, Teams, SharePoint, etc.)

Preferred

• Experience in partnering with a diverse set of business stakeholders across geographies, therapy areas, and functions

• Familiarity with library and archival systems

• Quick learner and self-starter

• Good interactive and networking skills

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

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*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.