Learning and Enablement Manager

The Diagnostics Learning and Enablement Manager, is an integral member of the Learning & Development (L&D) team. This position NJ, PA or Remote serving the US learning needs of our Diagnostics & Reference Lab Business Unit.  The expectation is for this manager to develop strong working business unit relationships working collaboratively with partners to support their marketing, territory, and business strategies via effective learning program development.  This role will focus on developing of content and training delivery for both new hires and new product launches to existing field force.  Also, this manager should develop strong working relationships with Sales Leaders to ensure that learning programs are appropriate to business needs. This position requires the direct responsibility to coordinate and facilitate engaging workshop sessions in both live and virtual settings.

These initiatives could include, but are not limited to:

• Working closely with stakeholders to understand key business strategies and develop materials focused on defined learning objectives that drive the business objectives.
• Helping evaluate and provide guidance on learning programs.
• Providing facilitation of content workshops both in-person and online.
• Delivering positive and constructive feedback in the learning environment with examples that motivate and inspire.
• Coordinating and supporting new product and sales tools rollouts as needed.
• Creating, maintaining, and evolving related curricula based on business needs.
• Influencing and collaborating with cross-functional Commercial stakeholders to share best practices and partner solutions.
• Measuring and reporting out on the business impact of learning programs
• Skills training for ABM’s and Strategic Growth Managers focused on coaching within Diagnostics portfolio, Animal Health industry and capital equipment selling.
• Participating in Manger Meetings, National Sales Meetings, and regional sales events to create and deliver content that enhances skills to drive business results.
• Mentor and Coach role leaders to enhance their leadership skills and performance.

POSITION RESPONSIBILITIES

• Works with L&D team and Business Unit (BU) leadership to proactively and reactively develop detailed and instructional sound learning programs.
• Uses technology to engage learners to meet learning objectives.
• Develops engaging learning reinforcement leveraging short videos, audio podcasts, quizzing and gamification concepts.
• Takes ownership and accountability for final deliverables and resolves issues to achieve own work objectives; alerts others when a particular process is not working and recommends solutions.
• Interacts on a continual basis with the L&D team and BU leadership to effectively communicate, support and execute initiatives.
• Facilitates workshops, virtual instructor-led sessions, or other business unit meetings as the needs and opportunities present themselves. 
• Demonstrates an understanding of L&D processes and how alignment with collaborative partners builds trust through developing relationships and soliciting input from stakeholders to incorporate in the decision-making process.

ORGANIZATIONAL RELATIONSHIPS

• Learning and Development
• Diagnostic USLT Members
• Diagnostics & Reference Labs Marketing BU Leads
• Human Resources
• Sales Leaders
• Director of DX Operations

EDUCATION AND EXPERIENCE

Requirements:

• College Degree (BS, BA, or related degree); master’s degree preferred.
• Candidate should have minimum 4-6 years of successful sales experience in animal health or human pharmaceuticals.
• Candidate has demonstrated experience in mentoring team members and effectively influencing stakeholders at various organizational levels, including those above their current role.
• Must be able to interact with team members and stakeholders in a problem-solving, constructive manner.
• Ability to think strategically/creatively and juggle multiple assignments in a deadline-driven environment with the flexibility & adaptability to change priorities as needed.
• Excellent communication skills (written and verbal)
• Engaging presentation skills in virtual and live settings.
• Ability to collaborate, adapt and follow up; solutions oriented.

TECHNICAL SKILLS REQUIREMENTS

• Strong Microsoft Office (Word, Excel, SharePoint) skills required.
• Strong Zoom skills; breakout rooms and engagement techniques.
• Highly organized and exceptional detail-orientation
• Ability to coordinate complex and interrelated projects.
• Strong sense of urgency and desire to achieve objectives.
• Above average communication and interpersonal skills 
• Travel to events such as National Sales Meeting, Regional Events and in-classroom training resulting in up to 40% Travel depending on work location. 

The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in [ NJ Remote] Base pay may vary based on location and other factors.

 

Base Pay Range: $88,000 - $150,000

 

[This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentive.]

 

We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and  retirement savings benefits along with paid holidays, vacation and disability insurance.

Full time

Regular

Colleague

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