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Leadless Clinical Specialist, CRM - New York City/Boston, MA

United States of America : Remote

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution ·
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in New York City or Boston (Northeast Territory) in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

The Leadless Clinical Specialist offers technical, clinical, educational, and sales support to promote the safe adoption and expansion of Abbott's leadless technology. This role involves collaborating closely with both internal and external stakeholders to foster therapy adoption and ensure procedural success.

Key Responsibilities

  • Develops and manages strategic programs to educate healthcare providers on indications for products to maximize adoption of the leadless CRM portfolio.
  • Provide clinical expertise for current and new customers.
  • Ability to work with customers to influence the outcome of procedures through presentations, data-driven analysis and deep product knowledge.
  • Provide technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes. 
  • Provide support for site performance and facilitate safe growth. Assist in education and training activities with physicians, support staff and Abbott personnel. Stays abreast of and communicates clinical data regarding overall leadless CRM products. 
  • Therapy expert on products, hospital electronics system, device implantation, technology, patient indications, patient selection, reimbursement, and programming.
  • Educates physicians, nurses, educators, and other health care providers on the indications and selection of patients that are candidates for therapy.
  • Provide product and therapy technical support and service, including consultation at staff in-services and physician seminars.
  • Coordinate/deliver/implement programs and resources to facilitate market expansion and therapy access.
  • Provide market intelligence for fine-tuning of therapy training and expansion plans.
  • Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post procedures. Develops and maintains comprehensive clinical and technical product knowledge. Understands current published leadless CRM and relevant literature. Recognizes and understands competitive products, industry trends, and leadless CRM portfolio.
  • Liaison with marketing for technology improvements and next generation needs. Complete administrative reporting as assigned.
  • Exercises judgment in planning and organizing work; monitors performance and reports status.
  • Uses best business practices to ensure success and cost effectiveness in areas of responsibility.
  • Ensures employee compliance with Abbott policies and practices.

Required Qualifications

  • Bachelor’s degree in a relevant technical field, engineering or equivalent/related experience
  • 5+ years clinical medical device experience or equivalent, ideally with Leadless CRM products
  • A comprehensive ability to analyze and evaluate technologically complex devices
  • Ability to collaborate and work with others effectively
  • High-level of comfort in navigating the medical environment, to include labs and hospital settings
  • Proven success displaying confidence in leading and influencing customers; ability to confidently provide guidance to course correct as needed
  • Ability to prepare and present effectively written and verbal communications.
  • Thorough familiarity with medical device industry policies, operations and procedures.
  • Expert verbal and written communication, interpersonal and presentation skills.
  • Demonstrated working knowledge of frequently used personal computer programs and applications, such as, Microsoft Office.
  • This position requires a considerable amount of business travel.

Preferred:

  • Professional training/education certification or designation.
  • Previous sales experience and/or demonstrated business acumen.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

     

The base pay for this position is

$85,300.00 – $170,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 75 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Apply

Job Profile

Regions

North America

Countries

United States

Restrictions

Field-based position Northeast territory Remote

Benefits/Perks

Career development Education benefit Education benefits Excellent retirement savings plan Freedom 2 Save student debt program Free medical coverage FreeU education benefit Great Place to Work Health and wellness benefits Innovative technologies Medical coverage Recognized as a great place to work Retirement savings Retirement savings plan Student debt program Training Tuition reimbursement Work that matters

Tasks
  • Complete administrative reporting
  • Coordinate training activities
  • Educate healthcare providers
  • Liaison with marketing
  • Market expansion
  • Provide clinical expertise
  • Provide technical support
  • Reporting
  • Sales Support
  • Support procedural success
  • Technical Support
  • Troubleshooting
Skills

Administrative Administrative reporting Best business practices Branded generic medicines Business Acumen Cardiac rhythm management Cardiac Rhythm Technologies Clinical Data Clinical expertise Communication Compliance CRM CRM Products Data analysis Device implantation Diagnostics Education Education and Training Electronics Engineering English Facilitation Healthcare Healthcare provider education Interpersonal Management Market Expansion Marketing Market intelligence Medical device Medical Devices Microsoft Office Nutritionals Operations Patient selection Planning Presentation Presentations Product Knowledge Programming Reimbursement SAFe Sales Sales Support Technical Support Therapy training Training Troubleshooting

Experience

3 years

Education

Bachelor’s degree in a relevant technical field Business DO Engineering Equivalent Healthcare Marketing Relevant technical field Sales Technical field

Certifications

Education certification Professional training

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9