Lead RPA Engineer
Remote US
The Lead Automation Engineer identifies and implements solutions (hardware and software) for improvement of the high-quality automation infrastructure. This role will focus on leveraging RPA technology to enhance operational efficiency, reduce manual processes, and improve accuracy in insurance claims processing, policy management, and other key areas. A strong background in business process management (BPM) within the healthcare insurance industry is preferred.
We are seeking an experienced Lead Automation Engineer within the Intelligent Robotic Process Automation (iRPA) Team to drive innovation and optimize our business processes. The Lead Automation Engineer designs, programs, simulates, and tests automated processes, and is responsible for detailed design specifications and other documents. A major facet is ability to learn and support both custom built and vendor-sourced platform solutions.
Key Responsibilities:
- Lead Initiatives: Direct the design, development, and deployment of RPA solutions to streamline and automate insurance-related processes, such as claims processing, policy administration, and customer service operations.
- Technical Leadership: Provide expert guidance and mentorship to a team of RPA developers, ensuring adherence to best practices, coding standards, and RPA governance. Enable multiple active development teams by establishing secure and performant automations through efficient platform administration.
- Solution Design: Architect and implement RPA workflows, ensuring robust integration with existing systems, databases, and applications used within the Insurance domain.
- Process Optimization: Collaborate with stakeholders including claims adjusters, workforce management, and other IT teams to evaluate process improvement opportunities. Utilize BPM methodologies and workflow orchestration to map, analyze, and enhance business processes.
- Stakeholder Engagement: Work closely with business units (e.g. claims, access management, and customer service) to understand their needs and translate them into actionable solutions.
- Quality Assurance: Oversee testing and validation of RPA solutions, ensuring they meet industry standards for accuracy, compliance, and performance.
- Regulatory Compliance: Ensure that all RPA solutions comply with healthcare regulations and industry standards, including data privacy laws such as HIPAA.
- Continuous Improvement: Keep up-to-date with advancements in RPA technology and BPM practices. Proactively recommend and implement enhancements to improve the efficiency and effectiveness of automation efforts.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field
- 8 or more years of technical experience in RPA development
- 2 or more years of project leadership experience
- Expertise in RPA tools (e.g., UiPath, Blue Prism, Automation Anywhere), programming languages (e.g., Python, JavaScript, .NET), business …
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California Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Illinois Montana Remote US South Dakota Work-At-Home Work-At-Home Requirements Work from a dedicated space Work from a dedicated space lacking ongoing interruptions Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work from Home in the state of California, Illinois, Montana, or South Dakota
Benefits/Perks401k retirement 401k Retirement Savings Bonus Incentive Bonus incentive plan Career development Career development opportunities Caring community Competitive benefits Continuous improvement Continuous improvement opportunities Dental Disability Employee charity matching Employee charity matching program Health benefits Health benefits effective day 1 Health-focused environment Holidays Jury duty pay Life Life Insurance Medical Mentorship Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Recognition pay Scholarships Scholarships for eligible dependents Smart healthcare decisions Social Security Task Support whole-person well-being Time off Tuition Assistance Variety of benefits Vision Vision Benefits Volunteer time Volunteer time off Work-At-Home Work From Home
Tasks- Collaborate with stakeholders
- Communication
- Compliance
- Ensure regulatory compliance
- Lead projects
- Mentorship
- Process Improvement
- Quality assurance
- Stakeholder Engagement
- Training
Access Access Management Analytical APIs Appian Articulate Automation Automation Anywhere AWS Azure Azure DevOps Best Practices BI Blue Prism BPM Business Business Process Claims Claims processing Cloud Coding Communication Compensation Compliance Computer Computer Science Consumer Experiences Continuous Improvement Customer service Data Databases Data Integration Dental Deployment DevOps Efficiency Engineering ETL Google Cloud Google Cloud Platform Governance Healthcare Healthcare Regulations Healthcare services HIPAA Innovation Insurance Integration Javascript Kafka Leadership Life Insurance Management Medicaid Medicare Mentorship .Net Network Operational Efficiency Operations Optimization Organization Pega Policy Process Automation Process Improvement Process Management Process Optimization Project leadership Python Quality Assurance Recruitment Regulations Regulatory Compliance RPA Security Stakeholder engagement Teams Technical Technical Concepts Technical Leadership Technology Testing Training UiPath Verbal and written communication Vision VMWare VPN Wellness Workflow Orchestration Workforce management Written communication
Experience8 years
EducationAssociate Bachelor's Bachelor's degree Bachelor's degree in Computer Science Business Communication Computer Science Education Engineering Healthcare Higher Management Master's Master's degree Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9