Lead Real Estate and Facilities Design Services Specialist

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is actively hiring a Lead Real Estate and Facilities Design Specialist who will develop and implement design strategies that align with the company's vision and brand identity!

Location: This role is approved to be fully Remote anywhere in the United States or hybrid in the Newport News VA area.

Primary Duties and Responsibilities

• Oversee design projects throughout the entire creative process, including Programming, Schematic Design, and Design Development, while defining the strategy and any design-specific budget and timeline for each project.
• Partner with Supply Chain and Warehouse Design teams to integrate their specifications into the design process, including automation elements.
• Manage the design of projects with overall budgets that often exceed $20M and square footage of 200,000+.
• Build and maintain relationships with executive partners, delivering high-impact presentations to communicate design strategies and secure consensus.
• Serve as a key decision-maker in addressing partner feedback, aligning project outcomes with business priorities.
• Enforce standards for third-party vendor performance, ensuring compliance with Ferguson Standards and quality benchmarks.
• Work within advanced workflows, tools, and playbook methodologies to drive consistency, efficiency, and excellence across all design initiatives.
• Spearhead continuous improvement initiatives, using data and insights to refine design processes and outcomes.
• Deliver comprehensive design updates on scope, schedule, budget, and risks to senior leadership, offering actionable solutions for mitigation.
• Ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), using tools such as Net Promoter Scores (NPS) to assess performance.
• Drive accelerated timelines with a focus on quality and speed to market.
• Champion design thinking methodologies to address complex challenges and enhance customer satisfaction.
• Uphold and promote high standards for design quality and …