Lead Product Designer - Remote IL CHI METRO

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 Are you a skilled Product Designer, User Experience Designer and/or Interaction Designer who is passionate about bringing complex information to users in a simplified, easy-to-understand manner? Are you interested in collaborating with a broad range of creative, technical, strategic and business professionals as a relentless champion for best-of-class cross-channel experiences? Do you thrive in an environment that works on high-visibility projects? If so, this may be the position for you!

Humana is committed to investing in innovative digital experiences that improve our consumers’ quality of life and their interaction with us. We connect a wide array of users—including consumers, members, providers, employers and agents/brokers—with Humana and with one another, to drive user engagement and satisfaction and bring increasing value to the business.

As a User Experience Design Lead, you will:

• Take the lead in User Experience design, developing industry-leading, high-value mobile and web-based experiences to simplify the member plan experience for multiple lines of business.

• Translate consumer insights into design strategies and execution that meet real user needs.

• Serve as a primary point of contact with cross-functional partners in your workstream, ensuring alignment of UX deliverables.

• Build trust and consensus with key stakeholders and varying senior leaders by utilizing storytelling, user journeys, prototypes, and other UX strategies to articulate complex concepts, customer problems, and potential solutions.

• Create strategic design deliverables such as strategy decks, visions of future experiences and evangelize these strategies across different teams and workstreams.

• Develop and lead workshops aimed at discovering hypotheses, exploring potential solutions, building enthusiasm, establishing shared understanding, and promoting team alignment.

• Ensure that digital principles, standards, styles, design patterns, and renderings …