Lead Product Designer

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with focus on HX, AI, cloud, DevOps, and cyber security. Our offices are in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. Recognized as a Top Workplace USA (2024) Recognized as one of the Top Workplaces in Technology (2023, 2021) INC 5000, Fastest growing companies in America (2023, 2022) Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area 2020 NXT UP - Top Federal Emerging Technology and consulting firms 2020 Inaugural DC Metro’s Most Successful Companies 2020 Washington Technology Fast 50 NVTC Tech 100 (2020, 2019) Job Description: Softrams, an award-winning healthcare technology company, is looking for an experienced and ambitious Lead Product Designer to join our Human Experience (HX) team to guide discovery, exploration, and evaluation of transformative federal products and services. The ideal candidate will have experience in building engaging, user-friendly web and mobile applications, knowledge of the health IT field, and experience working with DevOps teams to iteratively develop the product vision. This is a 100% remote opportunity. All remote work must be performed in the United States.  

Federal Requirements:

• Ability to obtain a U.S. Federal Position of Trust clearance designation. 
• Must reside in and be able to perform work in the United States. 
• Must have lived in the United States for 3 of the last 5 years. 

Qualifications:

• Bachelor's degree is required. 
• Experience as a product designer or combination of research and design 
• Experience with research and design for civic digital services 
• Experience leading a team of researchers and designers in the discovery, exploration, build, and evaluation activities. 
• Experience in collaborating with product analysts to plan, strategize, and leverage research insights to make key decisions for the future of the product. 
• Experience in establishing HCD processes and procedures within a project space. 
• Strong collaboration skills in working with Business and Engineering counterparts. 
• Experience with Human Centered Design (HCD) specifically in designing digitally focused products and services.  
• 5 or more years of experience in working with Designers, Researchers and Analysts in planning and executing research activities and delivering design solutions. 
• Deep understanding of diversity, equity, and inclusivity (DEI) and how it applies to the work. 
• Experience in designing usable, accessible, and empowering B2B and B2C services and products. 
• Experience building …