Lead, HR Technology

The Lead, HR Technology will be a critical role in leading the development, implementation, and management of the people technology stack at GHX. This position serves as the subject matter expert for all HR systems and uses their expertise to drive processes and improvements to deliver an amazing employee experience. The Lead will oversee operations and implement improvements to all systems.

The ideal candidate will possess a strong attention to detail with a great enthusiasm for helping employees, collaborating with team members, and challenging the status quo.

At GHX we believe in fostering an inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of experiences, perspectives, and skills.

What You’ll Do in this Role:

• Manage the day-to-day operations of the HR technology systems, including but not limited to HRIS, applicant tracking systems (ATS), performance management systems, and employee self-service portals.
• Leads implementation and project management for new HR technology project/enhancement requests from initiation through post implementation support including documenting requirements and leading configuration, testing, and deployment.
• Develop and maintain HR technology policies, procedures, and documentation to ensure system security, data integrity, and regulatory compliance.
• Provide technical support and troubleshooting assistance to HR staff and end-users regarding HR technology systems.
• Ensures best practice business process/workflows and other system dependencies are in place to support system users. Drives improvement of manual HR processes through research and development of automated alternatives
• Prioritizes data integrity and develops processes and procedures to ensure accurate data transfer and smooth integration with downstream applications. Ensures compliance with global, federal, state and local data protection regulations such as the EU General Data Protection Regulation (GDPR).
• Supports employees through management of HR ticketing system (JIRA) and leverages knowledge to reduce ticket volume and improve system reliability
• Generates reports to support data-driven decision-making and enhance HR processes.
• Stays current with emerging HR technology trends and best practices and make recommendations for system improvements and enhancements. Consistently researches, reviews, and analyzes the effectiveness and efficiency of the existing people technology stack.
• Supervise and mentor direct and indirect reports, providing guidance, training, and performance feedback.
• Willing to travel up to 25% annually.
• Other Duties as assigned.

Knowledge and Skills:

• Organized self-starter with strong initiative, demonstrates a sense of urgency and proactively escalates …