Lead Analyst of Commercial & Enterprise Payments (Remote)

Who We Are
Javelin Strategy & Research, part of the Escalent family, helps its clients make informed decisions in a digital financial world. It strategic insights to financial institutions including banks, credit unions, brokerages and insurers, as well as payments companies, technology providers, fintechs, and government agencies. Javelin’s independent insights result from a rigorous research process that assesses consumers, businesses, providers, and the transactions ecosystem. It conducts in-depth primary research studies to pinpoint dynamic risks and opportunities in digital banking, payments, fraud & security, lending, and wealth management. For more information, www.javelinstrategy.com. Follow us on Twitter and LinkedIn.

Javelin joined the Escalent family in 2019. Escalent is a top human behavior and analytics advisory firm specializing in industries facing disruption and business transformation. As catalysts of progress for more than 40 years, we tell stories that transform data and insights into a profound understanding of what drives human beings. We help businesses turn those drivers into actions that build brands, enhance customer experiences and inspire product innovation.

Role Overview
As Lead Analyst, Commercial & Enterprise Payments, you will join a team of accomplished analysts, consultants, and researchers who identify, monitor, and analyze trends in commercial payments and fintech (cash management, commercial cards, B2B payments, cross border payments, etc.). You will be responsible for the research produced in this practice, develop insights, and identify opportunities for leading banks, payment service providers, merchants, fintech providers, government agencies, and other financial service and payments entities. In this remote position, you will interact with a national team servicing top payment brands.

Base salary range for this role is $130,000 - $160,000. If this is not the right range for you, please check out our other openings. This position is 100% remote.

Responsibilities

• Lead Javelin's Commercial & Enterprise payments practice with responsibility for revenue and income targets. Develop business and relationships with new clients and serve as a trusted advisor to our existing clients.
• Advise clients and prospects based with your industry knowledge and expertise.
• Author and develop new research reports (incorporating quantitative and qualitative data and analysis).
• Identify topics of the highest value to our clients and determine the annual research calendar.
• Develop and publicize research findings, recommendations, and predictions that are timely, specific, actionable, and defendable.
• Design and oversee survey questionnaires with the assistance of our research team. Develop scorecards and forecasts and incorporate the findings into reports and consulting work.
• Ensure all custom and consulting project elements are completed to meet client requirements. Present proposals, manage projects to a budget, make revisions, and work toward profitable outcomes.
• Maintain a high industry profile among peers, as evidenced by media citations, social media impact, and client choice. Present at conferences, industry events, and webinars.

Basic Qualifications

• 10 years in a commercial payments, cash/treasury management role, related leadership function, industry analyst or management consulting role
• Bachelor’s or Master’s degree or equivalent, with a solid ability to communicate orally and in written business formats, coupled with a solid analytic perspective
• The successful candidate will have experience in the commercial aspects of payments, with a deep understanding of cash management and treasury functions, cross-border transactions, RTP, and control systems that facilitate money movement in a B2B context. Expertise in working with products such as Mastercard Send and Visa Direct is a plus. The ability to elaborate trends and business insights in a structured written form is a must.
• Experience with creating or updating payments and technology product roadmaps, marketing launch plans, and product positioning
• Expertise in business development, ideally managing a portfolio of $1 million or more
• Experience in a client servicing role, with creative ability to meet financial targets
• Commercial and enterprise payments subject matter expert with a focus on payments technology
• Working knowledge of historical and current payment-related issues and trends
• Proven ability to create new findings and recommendations for executive audiences
• Ability to create a differentiated advisory position based on rigorous research data
• Ability to manage multiple deadlines and set priorities based on the financial impact

Preferred Qualifications

• An ability to work independently and cooperatively toward financial goal attainment
• Comfort level with a variety of market research methods
• Passion for research and excellence in client satisfaction and growth
• Superior attention to detail and an insistence on research integrity
• Comfortable with a fast-paced and growing company
• Strong understanding of current commercial payments industry trends

Benefits and Culture

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
• 401k with Company Match
• Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation time
• Paid Parental Leave - 12 weeks for maternity and 6 weeks for paternity, including adoption
• 12 Paid Company Holidays
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states
• Base salary range for this role is $130,000 - $160,000

Explore Our People page to learn more about the people behind the brand: https://javelinstrategy.com/about-javelin.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.