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IT Vendor Management Analyst III - LHB - Work From Home (HB)

Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Luminare Health (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency and customer support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration and service to our communities. 

Job SummaryResponsible for developing and implementing strategic sourcing and vendor relationship partner strategies for assigned vendors. Manages the selection, acquisition and monitoring of contractual agreements for hardware, software, and IT services for the Enterprise for assigned vendors. Works closely with the business and IT to understand their needs & serves as the IT point of contact for purchases, deliveries and problems with products and services. Articulates and negotiates service level agreements. Works with Asset Management to ensure appropriate use of corporate funds. Drives partnerships with tech providers like Microsoft to optimize service delivery and operational efficiency.

Required Qualifications

  • Proven history in IT vendor relationship management, including experience with Microsoft vendor management.
  • Outstanding communication, negotiation, planning, and critical thinking skills.
  • In-depth understanding of Microsoft's contracting and renewal processes and support structure.
  • Bachelor’s Degree required, preferably in Information Technology.
  • Minimum of 6 years of related experience working in IT and/or a vendor/contract management role.
  • Prior experience working with Microsoft as a partner for contracting and support.
  • Ability to read, analyze, and interpret vendor contracts.  Ability to effectively communicate both in writing and verbally all requirements, contract redlines, and business …

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