IT Project Manager
Remote US
Come join the IT Annual Enrollment Readiness team where we leverage our passion and learning mindset as we get to ensure Humana IT systems are ready for sales season and peak business periods. This is a dynamic team that performs program and project management and drives the strategy for Humana's peak readiness efforts. In this engaging role you will help support the IT organization's readiness for our peak sales season and servicing seasons using your critical thinking, problem solving, and strategic planning skills. You will be supporting the program management team with project management, consulting, business analysis, and other critical work to support our sales and customer service readiness.
Celebrating diverse backgrounds and creating an environment of inclusion is at the heart of Humana. Our commitment is to ensure Humana's work environment is one in which every associate can bring their whole self to work to do their best work. Our leaders and associates work together to actively advance cultural competency and collaborate to continuously enhance the culture. Creating a culture of belonging has a direct and positive impact on our associates, as well as customers and their experience.The IT Project Manager oversees various system projects and/or programs of a highly complex nature. The IT Project Manager work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.The IT Project Manager assembles and leads project teams, identifies appropriate resources needed, and develops schedules to ensure timely completion of projects. Often actively manages stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. When managing programs, oversees the interdependencies and integration of interrelated projects, and sets strategies and leads program execution to deliver longer term business value. Can possess specialized knowledge of IT Infrastructure systems and technologies and knowledge of Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Business, Information Technology or a related field
- 5+ years of technical project management experience with a focus on infrastructure
- Demonstrated experience in managing large scale infrastructure implementations
- Learning mindset and bringing your curiosity
- Comfort with ambiguity
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Proficiency in project management tools including planning, risk management, and reporting
- Strong leadership skills with the ability to inspire and motivate cross functional teams
- Excellent communication, facilitation, and stakeholder management skills
Preferred Qualifications
- Agile and/or Project Management Institute certification
- Longevity working in infrastructure, cloud, data center, telecom, end user support, network, and/or software development projects
- Experience in the health solutions industry
Additional Information
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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California Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Illinois Montana Remote US South Dakota Work from a dedicated space Work from a dedicated space lacking ongoing interruptions Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work from Home in the state of California, Illinois, Montana, or South Dakota
Benefits/Perks401k retirement 401k Retirement Savings Bonus Incentive Bonus incentive plan Career development opportunities Caring community Competitive benefits Cultural competency focus Dental Disability Holidays Inclusive work environment Life Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Smart healthcare decisions Support whole-person well-being Time off Vision Vision Benefits Volunteer time Volunteer time off Work From Home
Tasks- Analysis
- Business analysis
- Communication
- Coordinate team activities
- Customer Service
- Execute program strategies
- Facilitation
- Interpretation
- Lead project teams
- Manage risks
- Manage stakeholder partnerships
- Mitigate risks
- Oversee system projects
- Planning
- Problem solving
- Project management
- Reporting
- Risk Management
- Strategic Planning
- Training
- User support
Agile Analysis BI Business Business Analysis Cloud Communication Compensation Consulting Consumer Experiences Critical thinking Customer service Data Data center Dental End user support Enrollment Facilitation Healthcare Healthcare services HIPAA Information Technology Infrastructure implementation Insurance Integration IT ITIL IT Infrastructure IT Project Management IT systems Leadership Life Insurance Management Medicaid Medicare Network Organization Organizational Planning Policy Problem-solving Program Management Project Management Project management tools Recruitment Reporting Risk Risk Management Sales SDLC Software Development Software development life cycle Stakeholder management Strategic planning Strategy Teams Technical Technology Telecom Training Vision Wellness
Experience5 years
EducationAssociate Associates Bachelor's Bachelor's degree Bachelors degree in a related field Bachelor's degree in Business Bachelor’s degree in Information Technology Business Communication DO Education Healthcare Higher Information Technology IT Management Related Field
CertificationsAgile Agile certification ITIL Project Management Institute certification
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9