FreshRemote.Work

IT Business Relations Manager

Remote (WFH)

At Adaptive, we’re Powering the Age of Immune Medicine.  Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated.

As an Adapter, you’ll have the opportunity to make a difference in people’s lives. With Adaptive, you’ll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application.

It’s time for your next chapter. Discover your story with Adaptive.

Position Overview

The IT BRM position plays a vital role in building and maintaining critical business unit relationships across an ever-evolving IT landscape.  You will help to create IT roadmaps for your assigned respective business unit, generate user requirements, translate business requirements to functional requirements, support business process creation, facilitate the creation of end-to-end test scripts and produce and support the delivery of training content related to the business unit's technical initiatives.

Key Responsibilities and Essential Functions

Align and drive IT services and products with business objectives.  Leverage your excellent oral and written communication skills to facilitate dialogue, clarify needs and articulate how IT can support the business unit’s requirements. 

  • Close collaboration and negotiation with key Adaptive decision makers, driving innovation, and enhancing efficiency across IT and the respective business units
  • Thorough understanding of the business units current state and Adaptive’s corporate and strategic goals. Influence and strategize with IT leadership to ensure value optimization of IT initiatives.
  • Maintain internal infrastructure requirements
  • Interact with the help desk and business units to assist in troubleshooting, identify root cause, and provide technical support when needed
  • Partner with internal and external partners to communicate project status, activities, and achievements
  • Ensure the security and protection of company systems and data by maintaining compliance with Adaptive security and information handling policies.
  • Create and implement strategies to meet business units IT objectives; drive critical success measures and KPIs to help ensure goals are met
  • Negotiate contracts with partners and clients
  • Develop roadmaps and support IT Portfolio planning
  • All other duties as assigned

Position Requirements (Education, Experience, Other)

Required

  • Bachelors + 7 years of related experience.
  • 5-7 years of industry experience with proven track record of success in developing and managing relationships with business partners and clients
  • Excellent interpersonal, strategic thinking and leadership skills
  • Exceptional communication and problem-solving skills; ability to recognize and resolve disputes quickly.
  • Understanding of basic project management principles and best practices
  • Foundational understanding of IT Cloud and infrastructure concepts
  • Ability to deeply collaborate across teams to produce overall solution and desired outcomes
  • Process improvement capabilities and skills (Value stream mapping, PDCA)

Preferred

  • 5+ years as IT project manager
  • Previous IT Business Analyst Experience
  • Seattle based and in-office minimum of three days per week

Working Conditions

Office setting in which standing and/or sitting in front of a computer, engaging with others via teleconference calls and in person when in the office. 

Physical Requirements

Occasional travel to Seattle Office required.

#LI-Remote

Compensation

Salary Range: $113,500 - $170,300

Other compensation elements include:

  • equity grant
  • bonus eligible

ALERT: Malicious groups posing as Adaptive employees have recently used fraudulent email aliases to extend employment offers, provide fake documents, and request sensitive personal and financial information. Legitimate Adaptive employment opportunities are initiated through our careers page and extended after multiple interviews with verified employees. Adaptive does not ask new hires to purchase anything out-of-pocket, including home office supplies and equipment. 

Interested in this position, but don’t meet all the requirements?  Adaptive is committed to building diverse, equitable, and inclusive teams across our organization.  Please consider applying even if your experience doesn’t match all the qualifications; you may be the exact candidate we’re searching for!

Adaptive is not currently sponsoring candidates requiring work authorization support for this position.

Adaptive’s posted compensation information includes a base salary (or hourly rate) range and summary of other available total compensation. The base salary range represents a minimum-to-maximum salary (or hourly rate) available to candidates upon extension of offer. Base salary is thoughtfully considered upon offer and is determined through multiple evaluation checks throughout the interview process, including: a candidate’s ability to meet minimum qualifications (skills/experience/education), a candidate’s ability to thoughtfully address preferred qualifications, current market conditions, and internal pay equity. Listed base salary is exclusive of bonus, commission, equity, differential pay, benefits, and other incentives.

Adaptive's benefits at-a-glance.

Adaptive Biotechnologies is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Please refer the Equal Employment Opportunity Posters for more information. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@adaptivebiotech.com.

If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail accommodations@adaptivebiotech.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

NOTE TO EMPLOYMENT AGENCIES: Adaptive Biotechnologies values our relationships with our Recruitment Partners and will only accept resumes from those partners who have active agreements with Adaptive. Adaptive Biotechnologies is not responsible for any fees related to resumes that are unsolicited or are received by any employee of Adaptive Biotechnologies who is not a member of the Human Resources team.

Apply

Job Profile

Restrictions

In-office minimum of three days per week Occasional travel to Seattle office required

Benefits/Perks

Bonus eligible Collaboration Equity grant

Tasks
  • Build relationships
  • Create IT roadmaps
  • Deliver training
  • Facilitate testing
  • Negotiate contracts
  • Project management
  • Provide technical support
  • Support business processes
  • Troubleshooting
Skills

Cloud Concepts Collaboration Communication Compliance Infrastructure Interpersonal IT Business Relations Leadership Negotiation PDCA Problem-solving Process Improvement Project Management Technical Support Training Troubleshooting User requirements Value Stream Mapping

Experience

7 years

Education

Bachelor's

Timezones

UTC-8