IT Applications Professional III

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

The IT Commercial Applications - Refined Internal Experience Team partners with internal stakeholders to drive continuous process automation and workflow optimization across the refined commercial suite of applications, empowering ONEOK's internal teams to increase productivity, respond quickly to changing business needs, and operate with greater agility.

A successful I.T. Applications Professional in the IT Commercial Applications - Refined Internal Experience Team derives personal satisfaction from advancing business objectives, adding value to the company, and providing excellent service to internal business partners and external customers. This position will be a key contributor within a dynamic, highly motivated team focused on creating, improving, maintaining, and supporting the systems critical to the success of ONEOK's Refined Products and Accounting Business Teams. The I.T. Applications Professional will have the opportunity to be a part of the entire development life cycle of highly complex systems to ensure the various aspects of the refined products business are effective and efficient to provide the best possible service to ONEOK’s customers. The I.T. Applications Professional will be independently motivated and deliberately collaborative. In addition, the I.T. Applications Professional will have extensive analytical and technical design skills to solve business problems utilizing technology, serve as a change agent for the organization, and be willing to learn as needed to solve real-world problems continuously.

RESPONSIBILITIES

- Works independently with limited supervision and within a team environment.
- Proactively participates in business analysis and technical design activities with technical and non-technical stakeholders to resolve issues and ensure viable and consistent solutions.
- Implements computer system requirements by defining and analyzing system problems and designing and testing standards and solutions.
- Tests, maintains, and recommends software improvements to ensure strong functionality and optimization.
- Works with team members to conduct root cause analysis of issues, review new and existing code, and perform unit testing.
- Provides comprehensive support to internal customers; resolves outstanding problems or issues.
- Ensures application design, development schedule, and implementation meet or exceed documented application scope/timeline.
- Accurately estimates the time needed to complete various development and maintenance tasks.
- Monitors progress and reports on the status of tasks and deliverables, escalating risks and issues promptly.
- Conducts in-depth code reviews to ensure architecture code quality and application architecture consistency.
- Troubleshoots technical issues.
- Documents specifications, system guidelines, and technical manuals for new and legacy systems.
- Performs hands-on code development for simple to complex initiatives, both on a large and medium scale.
- Stays up-to-date with current technologies and technical developments.
- Communicates effectively and professionally in all forms of communication with internal and external customers.
- Multi-tasks and changes from one task to another without losing efficiency or composure.

MINIMUM QUALIFICATIONS

Must have solid and demonstratable skills in the following competencies:

- Action-Oriented – Takes on tough challenges with urgency, high energy, and enthusiasm.
- Manages Open-Ended Requirements – Can collaborate with stakeholders who may still be determining their own needs towards actionable expectations.
- Collaborative – Builds partnerships and works collaboratively with others to meet shared objectives.
- Communicates Effectively – Develops and delivers multi-modal communications catered to the unique needs of different audiences.
- Manages Complexity – Makes sense of complex, high-quantity information to solve problems effectively.
- Decision Quality – Relies on a mixture of analysis and wisdom when making decisions.
- Organizational Savvy – Maneuvers comfortably through complex policy in a heavily regulated industry.
- Plans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals.
- Resilient – Uses setbacks and mistakes as learning opportunities and shares that growth with others.
- Drives Results – Consistently achieves results, especially under challenging circumstances.
- Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
- Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, focusing on continuous improvement.

Must be able to demonstrate experience working in Scrum Agile and familiarity with tools commonly used in Scrum Agile environments, such as Jira or Azure DevOps.

Must have solid and demonstratable skills in the following:

- At least one modern object-oriented language (C#/Java/Python/etc.)
- Git
- SQL (bonus for PL/SQL)
- Relational database design
- Manage complicated projects, initiatives, and processes through the entire system development life cycle (SDLC)
- Desire and ability to research and analyze complex technical environments
- Desire and ability to develop deep knowledge of ONEOK business segments
- Ability to follow defined change control and compliance procedures associated with software development, including all required documentation and governance standards

QUALIFICATIONS CONSIDERED A PLUS

- .NET/C#/ASP.NET
- Blazor
- Entity Framework
- Microsoft Visual Studio
- Microsoft Visual Studio Code
- HTML
- CSS
- Telerik Controls
- JavaScript
- jQuery
- React
- ServiceNow
- Azure
- Azure DevOps
- AWS
- Service Bus / Message Bus (RabbitMQ, Azure Service Bus, etc.)
- SQL Server Databases
- Scripting Languages (PowerShell)
- REST API Development
- SOAP Web Services
- XML
- Postman
- Jenkins
- Containers
- IIS Administration
- Appeon PowerBuilder
- Visio
- ADFS
- Microservices Architecture
- Basic Networking
- Previous experience in the Oil & Gas industry
- Oracle Developer Certifications
- Microsoft Certifications
- Scrum Alliance Certifications
- PMI Certifications
- Experience working in an environment with hybrid and full-time remote teammates
- Excellent presentation skills with a high degree of comfort speaking with business partners, managers, directors, and developers

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary

Responsible for, with limited supervision, all aspects of the software development lifecycle for both package and custom developed applications, including in software design, development, testing, deployment and maintenance activities.

Essential Functions and Responsibilities

• Works independent with limited supervision to design, develop, test, deploy and maintain software solutions as prioritized by the business including creating and updating system documentation and training materials

• Design, development, testing, maintenance and documentation of reliable and scalable software solutions, as prioritized by the business, according to facts, policies and practices that will support user requirements

• Manage projects and processes through entire system development life cycle

• Gather and document business requirements to determine the capabilities that need to be delivered. Consult with the users on the priorities, complexities and other impacts of the requirements. Provide time and cost estimates for proposed changes

• Coordinate and communicate development activities with other team members, infrastructure personnel, vendors and management

• Follow defined change control and compliance procedures associated with software development, including all required documentation and governance standards

• Identify opportunities to deploy existing solutions in other business areas

• Interact with business users via consulting and training to ensure effective use of technology solutions

• Collaborate with key process owners on the documentation of difficult, sometimes complex application defects, enhancements and/or projects

• Coach and review work of lower level professionals

• Solves difficult, sometimes complex problems

Education

• Bachelor's Degree in MIS, computer science, mathematics, or other related field, or an equivalent combination of formal education and the following job related experience

Work Experience

• Experience with multiple development languages and/or platforms

• Experience with software development and programming concepts/techniques

• Experience with database management systems

• Experience with all aspects of the software development lifecycle methodology and basic project management concepts

• Experience with basic infrastructure concepts and how those concepts are impacted by development activities

Knowledge, Skills and Abilities

• Skills in: use and function of office equipment including computers and applicable software

• Ability to: apply math, algebra, and statistical methods.

• Ability to: interact, advise and communicate effectively

• Ability to: develop information, conduct meetings and make presentations

• Ability to: read and write fluently in English

• Ability to: communicate and/or exchange information or instruction; conduct oral presentations and/or meetings

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

• Walking: Moving about on foot (Frequently)

• Sitting: Remaining in a seated position (Constantly)

• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

• Climbing: Ladders, Stairs (Occasionally)

• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

• Crawling: Moving about on the hands and arms in any direction (Occasionally)

• Reaching: Extending hands and arms in any direction (Constantly)

• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

• Hearing: Perceiving the nature of sound by the ear (Frequently)

• Tasting/Smelling: (Occasionally)

• Near Vision: Clarity of vision at 20 inches or less (Constantly)

• Far Vision: Clarity of vision at 20 feet for more (Frequently)

• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Constantly)

• Frequent repetitive motion (Constantly)

• CRT (Computer Monitor(s)) (Constantly)

Travel

• None required,

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547​.

#LI-Remote

Expected Salary Range

$100,000.00 - $150,000.00 Apply