Internal Communications Lead, IT

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 Humana’s Corporate Communications organization is seeking an Internal Communications Lead who will support IT to join the Internal Communications Team. In this role, you will have the opportunity to step into the position of senior counselor on engagements with high-profile partners executing business-driving decisions. You will work closely with business partners and teammates at all levels of the IT and Communications teams to prepare for and manage through IT-wide business initiatives and messaging.

In addition to providing strategic counsel, you will play a hands-on role in building and executing the team’s annual communications plan. Throughout the year, you will be responsible for directing a broad range of communication activities across a variety of channels to maximize messaging opportunities and effectiveness. This role requires someone invigorated by challenges, complex subject matter and critical thinking. You will need to excel at managing relationships, adapt easily to changing circumstances and challenges and have a growth mindset.

This is a remote role, open to qualified candidates based anywhere in the U.S. This is a nationwide remote role, however, you will be required to work Eastern Standard Time business hours.

Key Role Functions

• Lead communications strategy for various initiatives within Humana IT, implementing communications tactics that prioritize message delivery and employee engagement both within the team and to the broader organization

• Advise teams and leaders on best practices and proven internal communication approaches that enable successful transformation, and deliver the tactical plans and communications materials to support them

• Counsel business partners on communication strategies and execution, recommending innovative ways for teams to connect with internal and external stakeholders

• Develop change communication strategies, plans and narratives to drive message alignment and consistency across IT and the enterprise

• Establish discipline around measurement and reporting outcomes, setting and measuring against KPIs to inform decision making and measure success

• Execute digital content strategy and manage digital content across various channels.

• Produce executive-level communications and events

• Translate IT strategy into effective messaging that aligns with broader Humana goals, inspires IT associates and establishes IT as a thought leader in the digital space

• Serve as an IT communications subject matter expert and consultative resource for the broader Corporate Communications Team

• Develop and maintain collaborative relationships with Corporate Communications colleagues, cross-functional business teams and company leadership

• Present exceptional writing, presentation and project management skills with keen attention to detail …