Internal Communications Lead, IT

Become a part of our caring community and help us put health first
 Humana’s Corporate Communications organization is seeking an Internal Communications Lead who will support IT to join the Internal Communications Team. In this role, you will have the opportunity to step into the position of senior counselor on engagements with high-profile partners executing business-driving decisions. You will work closely with business partners and teammates at all levels of the IT and Communications teams to prepare for and manage through IT-wide business initiatives and messaging.

In addition to providing strategic counsel, you will play a hands-on role in building and executing the team’s annual communications plan. Throughout the year, you will be responsible for directing a broad range of communication activities across a variety of channels to maximize messaging opportunities and effectiveness. This role requires someone invigorated by challenges, complex subject matter and critical thinking. You will need to excel at managing relationships, adapt easily to changing circumstances and challenges and have a growth mindset.

This is a remote role, open to qualified candidates based anywhere in the U.S. This is a nationwide remote role, however, you will be required to work Eastern Standard Time business hours.

Key Role Functions

• Lead communications strategy for various initiatives within Humana IT, implementing communications tactics that prioritize message delivery and employee engagement both within the team and to the broader organization

• Advise teams and leaders on best practices and proven internal communication approaches that enable successful transformation, and deliver the tactical plans and communications materials to support them

• Counsel business partners on communication strategies and execution, recommending innovative ways for teams to connect with internal and external stakeholders

• Develop change communication strategies, plans and narratives to drive message alignment and consistency across IT and the enterprise

• Establish discipline around measurement and reporting outcomes, setting and measuring against KPIs to inform decision making and measure success

• Execute digital content strategy and manage digital content across various channels.

• Produce executive-level communications and events

• Translate IT strategy into effective messaging that aligns with broader Humana goals, inspires IT associates and establishes IT as a thought leader in the digital space

• Serve as an IT communications subject matter expert and consultative resource for the broader Corporate Communications Team

• Develop and maintain collaborative relationships with Corporate Communications colleagues, cross-functional business teams and company leadership

• Present exceptional writing, presentation and project management skills with keen attention to detail across all tasks and deliverables

• Demonstrate a strong track record of developing successful strategies and content for multiple internal communication channels

• Share examples of recent employee-facing executive communications and presentations, change/technical communications and leader resources

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree or higher in journalism, communications, public relations or relevant field

• 10+ years of recent experience in corporate, employee or technology communications focused on driving enterprise-wide change and transformation

• Must be passionate about contributing to an organization focused on continuously improving employee experiences

• Must be able to work Eastern Standard Time business hours

Preferred Qualifications

• Experience with technology communications or other large-scale change and transformation work within a corporate, healthcare or agency setting

• Background in health care communications

Additional Information/Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Parental and caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$102,200 - $140,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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