Integration Analyst II

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

The Integration Analyst II will be the lead technical resource assigned to R1’s Technology implementations responsible for designing integration patterns, building, and testing interfaces and enabling the exchange of data between the R1 suite of products. This associate will build common, bi-directional, real-time interfaces utilizing Lyniate’s (Orion) Rhapsody interface engine; the interface design and builds will support both standard and customized end user workflows to enable R1’s Technology solution. Additionally, the Integration Analyst will lead all functional integration testing and issue resolution to ensure the underlying integrations work as designed. Beyond the tactical execution of data exchange tasks, this associate will be responsible for prioritizing work, meeting project timelines and communicating status to project managers, business owners, and customer partners across multiple (simultaneous) implementation projects. Finally, this associate will play a critical role in the delivery of R1 Technology Solution by advising and supporting R1 technical resources during the project’s lifecycle through strong collaboration and problem-solving efforts.

Here’s what you will experience working as an Integration Analyst II:

• Lead technical role on the R1 Patient Experience deployments responsible for designing the integration patterns and establishing, configuring, and testing the interfaces to support the data exchange requirements between R1 and its customers.
• Conducts integration design and technical data mapping sessions to enable project teams to appropriately scope, plan and execute projects on schedule.
• Responsible for building and coding common integration pathways on R1’s interface engine (Rhapsody) to enable real-time interface data exchange.
• Build bulk load interfaces and perform minor interface changes to existing interfaces.
• Collaborates with business stakeholders to ensure interface designs meet business workflow objectives.
• Advises and consults R1 Customers on integration methods/data exchange methods to support R1’s data requirements and leads the charge to creatively problem solve data exchange/interface related issues.
• Leads functional, regression and unit level interface testing and actively troubleshoots and resolves issues to enable R1’s Patient Experience Solution.
• Submits and executes all interface changes in compliance with R1’s Integration QA Process & performs the appropriate QA checks to support the integration between R1 and its customers.
• Serves as a key project resource on simultaneous projects and manages on-time and accurate delivery of real time interfaces and data loads.
• Communicates regularly weekly updates to the R1 project manager and stakeholders; specifically, responsible for communicating integration related issues, concerns, and risks to the project.
• Participates enthusiastically in company training and actively seeks to understand the challenges and needs in the health care industry, particularly in the patient access arena.
• Maintains accurate client and non-client time reporting in Salesforce.
• Manage interface error messages during projects, including the identification of errors and resolution throughout the project; also includes training the client on the management of the messages such that upon Go Live, the ICE error log is clean, and the client understands how to manage going forward.
• Maintains client’s project specific technical mapping specifications and ensures those specifications are updated and accessible by R1 in Confluence/Salesforce systems.

Required Skills: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience utilizing Rhapsody Interface Engine or other equivalent interface engine software.
• Strong knowledge of data and data extract solutions; basic coding in JavaScript, C++, SQL queries or equivalent.
• Basic knowledge of healthcare data exchange, including HL7, FHIR/API, X12, flat files, XML.   
• Exhibits strong oral and written communication by speaking and writing clearly and persuasively in positive or negative situations, listens to understand and gets clarification, demonstrates group presentation skills, participates in meetings, delivers clear and concise training, edits written work for spelling and grammar, varies writing style to meet needs and presents numerical data effectively.
• Strong interpersonal skills through problem-solving, resolving conflict, maintains confidentiality, and has an innate ability to think outside the box to implement fit-for-purpose solutions.  Collaborates well in group problem solving situations and is willing to test new concepts.
• Must be willing to work on-call a week at a time several times a year.
• Must be willing to work after hours to support client go lives as needed.
• Ability to flex across multiple projects and programs simultaneously.
• Ability to execute complex interface projects with minimal guidance of a team lead or experienced analyst.
• A track record of organizing, managing, and driving implementation issue resolution and optimization to completion.
• Demonstrates acute attention to detail and is willing to challenge the status quo to drive continuous improvement.
• Ability to identify improvement initiatives with internal and external clients. 
• Ability to work and contribute to an innovative environment, with a team and independently.
• Ability to flex across multiple projects and programs simultaneously.
• Exhibits objectivity and openness to others' views.
• Gives and welcomes constructive feedback.
• Contributes to building a positive team spirit.
• Puts the team’s success above own interests.
• Builds morale and group commitments to goals and objectives.

Preferred Qualifications: 

• Orion Rhapsody Associate level certification or equivalent education completed.
• Basic workflow knowledge across technology stack.
• Ability to troubleshoot and resolve client integration issues through knowledge of business workflows and Rhapsody data flows.

For this US-based position, the base pay range is $51,700.00 - $95,429.25 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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