Insurance Document Management Manager

Job Description:

Document Management Manager for Insurance (REMOTE)

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Trusted by the world’s largest companies and public sector organizations, DXC deploys services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence at DXC.com.

At DXC, we harness the power of technology to deliver the mission-critical IT services our customers need to modernize operations and drive innovation across their IT estates. We offer services across the Enterprise Technology Stack, including business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions.

Our DXC Insurance Services help customers optimize and transform operations, reduce costs, and develop agile new channels for growth. Leveraging our people, technology, and best practices, we improve and automate highly complex middle- and back-office business processes while enhancing customer experience transformation.

As a Document Management Manager, you will support the coordination and execution of processes involving vendors who specialize in mailing processing, printing, and related services for our insurance accounts. Your role is essential in ensuring that these processes are carried out smoothly and efficiently.

Essential Job Functions:

• Vendor Support: Assist in managing day-to-day interactions with vendors, ensuring that mailing processing, printing, and related services meet the specific needs of insurance account services.
• Process Improvement: Contribute to process enhancements by identifying areas for improvement and helping to implement solutions that enhance efficiency and service quality.
• Team Assistance: Support a team of senior analysts and analysts by providing necessary information and resources, and helping to ensure best practices are followed.
• Collaborative Efforts: Work with senior management and other team members to support the execution of vendor management strategies that align with business goals and insurance account requirements.
• Performance Monitoring: Help track vendor performance metrics and key indicators, using data to support decision-making and improve service delivery.
• Budget Support: Assist in tracking budgetary aspects and resource allocation for vendor management functions related to mailing and printing services for insurance accounts.
• Reporting Assistance: Help prepare and present performance reports, providing insights and highlighting areas for improvement based on vendor performance.
• Compliance and Quality Assurance: Ensure that all vendor-related activities comply with quality standards and regulatory requirements, maintaining high levels of operational integrity.

Basic Qualifications:

• Minimum of 7+ years of experience in the Life Insurance industry, with a solid understanding of regulatory aspects.
• At least 3 years of experience in a vendor support role, preferably within the Life Insurance industry.
• Experience in assisting with business process transactions with external vendors, particularly in mailing and printing services.
• Proficiency in business process management and optimization techniques.
• Strong acumen in PowerBI reporting tool.
• A commitment to continuous learning and staying updated on industry trends and emerging technologies.

Other Qualifications:

• Bachelor’s degree in a relevant field or an equivalent combination of education and experience.

Working Environment:

• Remote Work: This position offers remote work within the United States.
• Travel: May require occasional travel, less than 10%

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $73,100 - $135,800.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

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