InstructLab Manager (Fullstack)

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job Summary

Red Hat is democratizing AI with open source. Red Hat’s Global Engineering team is looking for a manager to join the InstructLab team. In this role, you’ll contribute directly to Red Hat’s rapidly growing AI/ML (artificial intelligence and machine learning) family of products and upstream open source and AI-focused communities via leading a team of engineers to build graphical, user-facing consoles for interacting with InstructLab and Red Hat Enterprise Linux AI. You'll lead a highly-talented team of software engineers, adopting a servant leadership approach and coaching the team in a fast-paced, high-growth environment. As a people manager, you will supervise and manage the day-to-day activities of the team, including: coordinating and prioritizing team deliverables, resolving escalated situations, as well as holding and documenting quarterly feedback and development conversations with team members.

The ideal candidate will be a highly collaborative individual with a passion for working on complex projects in an open organization where contributions are valued and expected from all levels. This job role will require engaging in upstream open source communities. As this is a fast-moving area of opportunity for Red Hat, the ability to communicate productively and effectively with team members, stakeholders, and Red Hat leadership is critical.

This position reports directly to the Manager of Software Engineering for InstructLab. This position must have the ability to partner collaboratively in our Boston, MA office at least 3 days per week. Successful applicants must reside in a country where Red Hat is registered to do business.

Primary Job Responsibilities

• Develop and grow a high-performing team of software engineers through coaching, mentoring, and ongoing feedback.

• Provide direction to team members through 1:1 and team routines and standups that provide strategic context, and coordinate work activities across team members.

• Partner across the InstructLab team to design and build new user interfaces, carrying through all phases of software development and delivery, including: researching and conceptualization, participation in team design review, writing the implementation, authoring a testing strategy and necessary automation, productizing and packaging the code, and supporting its deployment through to end-users.

• In coordination with Lead for InstructLab, define milestones and success criteria for the team and allocate resources to ensure delivery against these established objectives.

• Contribute to the development of the open-source projects that comprise Red Hat’s AI family of products. Solicit feedback from the community and incorporate it into the team’s development process to drive continuous improvement.

• Regularly communicate with project stakeholders including other teams of Red Hat engineers, product managers, consultants, management, and senior leadership.

• Foster a collaborative and inclusive team culture that encourages innovation and knowledge sharing.

• Stay abreast of emerging technologies and best practices in AI tooling and integrate them into the team’s projects.

Required Skills

• 5+ years of experience as a software developer, software engineer, or similar roles that establish a strong understanding of software development practices.

• Excellent communication and collaboration skills with the ability to cooperate with individuals across diverse backgrounds.

• Strong planning, coordination, and problem-solving skills to ensure alignment within the broader InstructLab team. 

• Ability to lead and motivate teams through rapid change while maintaining a focus on critical business goals.

• Deep experience with full stack software development, which may include LAMP, JAM, or MEAN stack experience.

• Deep experience with front end development including HTML/CSS/Javascript, and frameworks such as React, Angular, Vue.js, and/or Tailwind.

• Deep experience with backend development including SQL, REST, node.js, express.js, MongoDB, Apache, nginx, or similar technologies.

• Experience with Python.

• Experience creating automation for GitHub, using GitHub actions or related continuous integration tools.

• Experience developing unit, functional, and end-to-end (E2E)  test cases and automation.

• Experience working with Kubernetes/OpenShift and containers, troubleshooting issues, and working with YAML.

• Understanding of DevOps methodology.

• Familiarity with AI and Machine Learning platforms, tools, and frameworks, such as: ollama, PyTorch, LLaMA.cpp, vLLM, fsdp, deepspeed, Kubeflow, and Tensorflow.

• Ability to quickly learn and use new tools and technologies.

Nice to Haves

• Experience with hardware accelerators, such as GPU, CUDA, and ROCm.

• Bachelor's degree or higher in computer science or other related discipline.

#LI-JC1

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.