Instructional Designer

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We are seeking a creative and versatile Instructional Designer for Customer Education to join our dynamic team. The ideal candidate will be passionate about empowering users through education, possess a strong background in curriculum development, and have experience with customer education for enterprise SaaS. As an Instructional Designer, you will play a key role in designing engaging and effective learning experiences tailored to our diverse user base.

About the role 

• Location: Remote-first (United States)
• Full-time
• Permanent 
• Exempt status
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. 
  • United States (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: [$110,000-$147,500]
    • Zone B: [$103,000-$138,500]
    • Zone C: [$97,000-$130,000]

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Curriculum Manager

As an Instructional Designer, you’ll:

• Design and develop engaging and interactive learning materials, including but not limited to online courses, tutorials, videos, text, and instructor-led training, to support Webflow user education initiatives.
• Utilize a variety of instructional design models, approaches, and tools, as well as best practices in creating engaging content from outside of instructional design, to create effective learning experiences. Incorporate multimedia elements, interactive exercises, and real-world scenarios to enhance the relevance and impact of learning materials.
• Optimize learning content for various platforms and devices. 
• Make recommendations for tools and approaches to enhance the educational value of course …