Installation Rep HW I

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you. 

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking Installs and upgrades a limited range of company products according to technical documentation and company guidelines to ensure that customer’s equipment operates efficiently.
• Demonstrate to customer equipment operation and specification according to Customer Acceptance Procedure (CAP).
• Works under limited direct supervision.

Minimum Required Skills and Knowledge:

• Knowledge of and professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment.
• Knowledge of and professional technical experience with micro-computers/PC based systems
• Customer focused attitude
• Articulate and skilled in interpersonal communication
• Fluency in the local language and in English, both written and spoken

Other Desired Skills and Knowledge:

• Basic computer usage and debugging skills
• Fundamental knowledge of networks and networking techniques
• Basic understanding of imaging systems

Required Certifications and Training: Obtains and completes LMS training plan specific to assigned responsibility.

Experience Level with Business Tools: Familiar with business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.

High School Degree or equivalent 0 – 1 year of experience

Position must have full access to Varian …