Inside Systems Engineer

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

The Inside Systems Engineer position is remote and requires 20% or more travel. 

How You'll Help Us Connect the World:

Reporting to our Director, Systems Engineering, this role will be focused on both the Customer and Partner communities in an Inside Sales organization working as a team, supporting Inside Sale Reps (ISR)and Inside Business Partner Managers (IPAM) to design and sell Ruckus networking solutions. Primary responsibilities will focus on Ruckus Product Solutions sales and partner development/enablement for Ruckus channel partners as well as customer opportunities.

This includes performing technical demos, proof of concept trials, technical training, providing the best quality design input and review, solution-focused selling, and positioning to all levels of decision-makers, and delivering presentations for customers, partners, prospects, and events. A successful candidate in this position will be a proficient self-starter, with strong technical skills, industry knowledge, and advanced interpersonal skills with a history or experience as a customer or partner-facing Systems Engineer. More specifically this includes:

• Pre-sales engineering design, Bill of Material creation, sales opportunity engagement, and technical training individually or in larger group settings, using multimedia or other related web technology as a delivery platform.
• Develop a strong understanding of our Ruckus Networks wireless, wired, and software products.
• Act as a technical advisor to Customers and Channel Partners and be able to differentiate and strongly position RUCKUS products.
• Assist the ISR and IPAM in driving revenue and selling solutions to obtain quota goals.

Required Qualifications for Consideration:

• Bachelor's degree in Electrical, Computer, or Networking Engineering; Computer Programming; Information Technology; Management Information Systems; Computer Science; Mathematics or equivalent years of experience in lieu of the Bachelor's degree.
• Prior experience working with IP/Wireless technologies.

You Will Excite Us If You Have:

• A good understanding of the concepts around pre-sales engineering and sales processes.
• Exceptional interpersonal skills, both written and oral, on technical solutions to a variety of audiences that may include a manager or director-level decision-makers.
• Basic understanding of business drivers and how to map these to a custom solution.
• Basic knowledge of SE technical skills; specifically, 802.11 a/g/n/ac/ax, wireless design and assessment, wireless troubleshooting, wireless network optimization, IP routing …