Implementation Project Manager
United States of America : Remote
JOB DESCRIPTION:
Abbott Point of Care is a global leader in providing critical medical diagnostic and informatics products for rapid blood analysis that are intuitive, reliable, and cost-effective. Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making as well as optimize resource utilization for our customers and the patients that they serve. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for respiratory, metabolic, coagulation, hematology, glucose, and cardiac function. By delivering lab-quality results in minutes, on just a few drops of blood, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.
The Opportunity
The position of Implementation Project Manager is within our Abbott Point of Care (APOC) Division. It's a remote role, overseeing/managing the projects within the West Coast, and will require local travel up to 75%.
The implementation project Manager will be working on providing best-in-class project management and execution of associated tasks of the company's portfolio of products; and engage with key personnel to streamline customer processes to facilitate patient better care through the company's solutions. Support the field sales team (i-STAT Solution Specialists) in delivering sales growth by assuming post-close to Test of Record implementation responsibilities. Develop new innovative strategies to implement customer solutions at an expedited rate. The Implementation Project Manager functions as a laboratory project and account manager to facilitate implementations, build product value with existing customers to minimize declining business, and support field sales during the pre-close process to drive territory growth.
What you'll work on
- Mentor and train new staff; serve as lead implementation personnel.
- Develop innovative strategies for expedited customer solution implementation.
- Lead implementation and integration of customer point-of-care solutions, aiming for a 60-day implementation to revenue timeline.
- Coordinate with customers, i-STAT Solution Specialists, and other resources for successful product adoption.
- Improve implementation efficiencies for large, high-priority, and complex projects.
- Develop and execute implementation strategies; lead cross-functional teams.
- Maximize cartridge utilization and deliver superior customer support.
- Understand customer needs and articulate POCT benefits.
- Demonstrate key product attributes and provide product demonstrations.
- Cultivate relationships with key stakeholders.
- Complete administrative tasks promptly and accurately.
- Comply with EHS policies and maintain Quality System effectiveness.
- Adhere to and promote the Abbott Code of Business Conduct.
- Engage with key personnel to streamline customer processes and enhance patient care.
- Support field sales team (i-STAT Solution Specialists) post-close to Test of Record implementation.
- Act as a laboratory project and account manager to facilitate implementations and build product value.
- Support field sales during pre-close to drive territory growth.
- Protect key base business and support field sales to reduce business decline.
- Cultivate growth opportunities and support pre-close implementation activities.
- Make educational presentations to healthcare professionals on diagnostic trends.
- Travel up to 75% to support business goals.
Minimum Requirements:
- Bachelor’s degree or equivalent experience; Associate’s degree with relevant experience acceptable.
- 1 year of healthcare industry experience.
- Willingness to travel up to 75%.
Preferred Requirements:
- Bachelor’s degree in Medical Technology, Nursing, Respiratory Therapy, or related field.
- 3+ years in healthcare, with 1+ years in a clinical hospital position.
- 3 years of project management experience or demonstrated leadership.
- Strong communication and public speaking skills.
- Ability to build and maintain professional relationships.
- Strong organizational and time management skills.
- Demonstrates leadership and problem-solving abilities.
- Ability to work independently and collaboratively.
- Superior customer service background.
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.
The base pay for this position is
$72,700.00 – $145,300.00In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
APOC Point of Care
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Apply
Job Profile
RestrictionsLocal travel up to 75% Remote
Benefits/PerksHealth and wellness benefits Local travel opportunities Professional development Remote work Wellness assessment
Tasks- Complete administrative tasks
- Coordinate with customers
- Customer support
- Develop implementation strategies
- Improve implementation efficiencies
- Lead cross-functional teams
- Leadership
- Oversee project management
- Project management
- Sales Support
- Support sales team
- Train new staff
Administrative Tasks Branded generic medicines Communication Cross-functional Team Leadership Cross-functional Teams Customer service Customer solutions Customer Support Diagnostics EHS Compliance English Field Sales Healthcare Healthcare industry Implementation Strategies Informatics IT Laboratory management Leadership Management Medical Devices Medical Technology Nutritionals Organizational Patient care Presentations Problem-solving Project Management Quality System Quality System Management Sales Sales Growth Sales Support Stakeholder engagement Time Management
Experience3 years
EducationBusiness Equivalent Equivalent experience Healthcare Medical Technology Related Field Sales