Implementation Project Manager

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

The Implementation Project Manager will expertly manage the R1 solution build for modular and end to end projects & play a key role in the design and decision making for ensuring R1 tech solutions work as designed.

The successful candidate must have demonstrated critical thinking skills, be highly organized, and enjoy fostering team and client relationships for on-time and successful deployments resulting in positive ROI.  The IM is responsible for project tracking, problem-solving and escalating issues or challenges and to mitigate issues quickly.

Here’s what you will experience working as an Implementation Project Manager:

The role of the Implementation Project Manager is to establish, implement, develop, and control best practices for project management throughout the organization. This includes defining and documenting all policies and processes of project lifecycles to deliver these projects according to plan and within budget. The IM will also create formal methodologies for defining project key performance metrics and assist in resource allocation.

• Define how the scope, goals, and deliverables of projects should support business goals, in collaboration with senior management.
• Define project success criteria and disseminate them to involved parties throughout project lifecycle.
• Effectively communicate and manage project expectations to project managers, owners, sponsors, team members, and other stakeholders in a clear and concise fashion.
• Provide tools to determine project timelines and milestones/deliverables.
• Determine frequency and content of status reports from project managers, analyze results, and troubleshoot problem areas/mitigate project risks.
• Where required, negotiate with department managers for the acquisition of required personnel from within the company.  
• Indirectly guide and manage project managers of all projects within the PMO portfolio.
• Develop best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.
• Communicate project management standards and techniques to the appropriate training staff.
• Review budget proposals and recommend subsequent budget changes where necessary.
• Accept and assess status report, change requests and requirements documentation to ensure smooth project progression.
• Conduct project post mortems and create a recommendations report in order to identify key successful and unsuccessful project elements.
• Coach, mentor, motivate and supervise new project team leads, team members and contractors, and influence them to take positive action and accountability for assigned work.
• Identify and resolve issues and conflicts within and between various project teams.

Required Skills:
 

Experience: Ideally 4 years direct work experience in a project management capacity, including all aspects of process development and execution. IT Program management experience required. Strong familiarity with project management software, such as Microsoft Project, JIRA, and Excel. Experience in developing and deploying project best practices, policies, procedures, and processes.

Communication Skills: Must exhibit strong written and oral communication skills and the ability to tailor messaging to the different levels of the organization.

Special Skills: Demonstrated success delivering numerous projects on time, meeting requirements and with high team satisfaction, including some complex projects and projects involving a number of project staff and users; experience implementing IT solutions; demonstrated expertise utilizing multiple project methodologies, such as Agile

Solid leadership skills with ability to lead conversations and decisions with technical resources. Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities. Ability to read communication styles of project team leads, team members, and contractors who come from a broad spectrum of disciplines. Persuasive, encouraging, and motivating. Ability to defuse tension among and between project teams, should it arise. Advanced interpersonal, written, and oral communication skills. Adept at conducting research into administrative and technical project-related issues. Must have a working knowledge of traditional and cloud infrastructure technologies.

Travel: Up to 10% depending upon project assignments.

For this US-based position, the base pay range is $59,282.00 - $110,424.03 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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