Implementation Consultant - Remote - MT

The Implementation Consultant directly interfaces with our customers and partners to deliver solutions within current Workiva products that achieve customer outcomes. This role is focused on documentation, continued learning, and enablement for internal resources as well as our customers and partners. The Implementation Consultant works closely with other internal teams cross-functionally including project management, customer success, support, solution engineering, and product development.

Responsibilities

• Leads the delivery of contracted services to customers and partners

• Performs detailed discovery sessions to understand business needs and requirements

• Creates a solution design that achieves outcomes within the Workiva platform

• Directly interfaces with customers and partners to deliver standardized solutions

• Maintains and enhances knowledge of financial, risk, or operational reporting using the Workiva platform through a commitment to ongoing training

• Participates in leading and mentoring peers as well as Associates, assisting onboarding as needed, and participates in ongoing training efforts.

What You'll Need

Minimum Qualifications

• Undergraduate Degree or equivalent combination of education and experience in a related field.

• 4 years of experience in service delivery roles, finance, accounting, audit, or a related field.

Preferred Qualifications

• Bachelor’s degree or 2 years of experience with a Master’s degree

• Bilingual in Spanish preferred 

• ESG, Sustainability reporting

• Experience with ERP, GRC, GL, FP&A, or Analytics and reporting solutions and their related technology platforms.

• Hands-on experience within the Workiva platform, other SaaS and cloud technologies, or data architectures preferred.

• Consultant level at a services company or public accounting preferred.

• Excellent verbal, written, and interpersonal communication skills

• Ability to present topics clearly and succinctly

• Self-motivated with strong propensity for action, results, and continuous improvement

• Ability to influence and drive change in business processes

• A strong individual contributor with intellectual curiosity to …