HR Business Analyst

ICF is seeking an experienced HR Business Analyst who possesses a strong understanding of business processes and information technology, as well as excellent analytical and communication skills. This role will apply these skills to work with customers to translate business process needs into technical concepts utilizing a comprehensive understanding of business principles and processes to develop and implement technology solutions. This position will identify appropriate solutions, system enhancement and business process improvement opportunities for Technology products and related functional HR processes. Ideally, the individual will have a background, or familiarity with Human Resource systems and processes.

Key Tasks

• Analyze existing systems, processes, and workflows to identify areas for improvement and optimization.

• Exercises knowledge of HR function to inform process design and business requirement development

• Gathers business requirements and use cases for product features, process improvement solutions, system enhancements, and project implementations for technology products

• Facilitates requirements sessions by asking pointed, fact-finding questions

• Translates business needs into technical requirements and recommendations for systems development

• Leads technology project tasks, design and adaptation of HR business processes, change management planning, and communications planning

• Defines, models, and documents current and future state business processes

• Proactively analyzes complex business solutions identifying process gaps, and recommending solutions to improve efficiency and business performance through automated systems or business process changes

• Coordinates between teams and workstreams to understand how systems and processes overlap and integrate to achieve the overall task.

• Ensures alignment with the business objectives through engaging in business strategy and planning discussions

Qualifications

• 3+ years of professional experience in a business analyst role, capturing requirements related to internal/external customers, user acceptance testing, and mapping current business process

• Bachelor's Degree

• Ability to obtain public trust clearance

• US Citizenship required by federal contract

Preferred Skills/Expertise

• Experience with HR technologies/modules (e.g., Core, Talent Acquisition, Performance Management etc.) in a leading platform (i.e., ServiceNow, PeopleSoft, and Workday)

• Knowledge of Human Resources best practices across functional areas of expertise (e.g., workforce planning)

• Experience consulting within the Public Sector

• Ability to lead business teams through user acceptance testing activities to ensure that systems meet the outlined requirements

• Excellent verbal, interpersonal, and written communication skills to include experience with developing, editing, proofreading, and delivering presentations and marketing materials

• Familiarity with continuous improvement and project management approaches, tools, and phases

• Interest in helping clients solve problems, ideally with a human centered design approach

• Demonstrated client relationship skills working in a dynamic client environment

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$76,848.00 - $130,642.00

Nationwide Remote Office (US99) Apply