Health Information Operations Manager

Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. 

We are looking for a Health Information Operations Manager that will be the tip of the spear for our service offering. Our ideal candidate is passionate and capable in 3 core areas: Operations, Account Management, and People Leadership. What does this look like? You can thrive within a production-based environment, you are passionate about delighting our clients and exceeding expectations, and you are energized about investing yourself into a frontline team that is committed to fulfilling our mission of connecting the healthcare ecosystem with relevant and timely data to improve patient outcomes.  

Key Responsibilities:

• Operational Oversight: Manage daily operations to ensure efficiency and effectiveness. Monitor workflows and identify areas for improvement.
• Process Improvement: Execute on key transformation strategies to ensure all products are effectively utilized. Implement and optimize standard operating procedures (SOPs) to enhance productivity and quality. Lead initiatives to streamline processes and reduce waste.
• Team Leadership: Oversee and mentor operational staff, fostering a collaborative and high-performance culture. Plan training and utilize development programs to enhance team skills
• Performance Metrics: Establish and track key performance indicators (KPIs) to evaluate operational success. Prepare regular reports for senior management on operational performance and improvement efforts
• Capacity Management: Develop scheduling of resources, proactively plan for additions or reductions of capacity, and balance cost of resources. Ensure resources are utilized effectively to meet operational goals
• Budget Management: Assist in developing and managing the operations budget. Identify cost-saving opportunities while maintaining quality standards
• Cross-Department Collaboration: Work closely with other departments (e.g., People team, IT, finance, product) to ensure alignment on operational goals and support business initiatives
• Privacy and Compliance: Ensure all operations comply with …