Health Information Operations Manager

Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. 

We are looking for a Health Information Operations Manager that will be the tip of the spear for our service offering. Our ideal candidate is passionate and capable in 3 core areas: Operations, Account Management, and People Leadership. What does this look like? You can thrive within a production-based environment, you are passionate about delighting our clients and exceeding expectations, and you are energized about investing yourself into a frontline team that is committed to fulfilling our mission of connecting the healthcare ecosystem with relevant and timely data to improve patient outcomes.  

Key Responsibilities:

• Operational Oversight: Manage daily operations to ensure efficiency and effectiveness. Monitor workflows and identify areas for improvement.
• Process Improvement: Execute on key transformation strategies to ensure all products are effectively utilized. Implement and optimize standard operating procedures (SOPs) to enhance productivity and quality. Lead initiatives to streamline processes and reduce waste.
• Team Leadership: Oversee and mentor operational staff, fostering a collaborative and high-performance culture. Plan training and utilize development programs to enhance team skills
• Performance Metrics: Establish and track key performance indicators (KPIs) to evaluate operational success. Prepare regular reports for senior management on operational performance and improvement efforts
• Capacity Management: Develop scheduling of resources, proactively plan for additions or reductions of capacity, and balance cost of resources. Ensure resources are utilized effectively to meet operational goals
• Budget Management: Assist in developing and managing the operations budget. Identify cost-saving opportunities while maintaining quality standards
• Cross-Department Collaboration: Work closely with other departments (e.g., People team, IT, finance, product) to ensure alignment on operational goals and support business initiatives
• Privacy and Compliance: Ensure all operations comply with industry regulations and company policies. Promote a culture of privacy and risk management within the team
• Technology Integration: Identify and implement technology solutions to improve operational efficiency. Stay updated on industry trends and innovations that can benefit operations

What you will bring to the table:

• Experience in a healthcare environment
• Passion for identifying process improvements and providing solutions.
• Demonstrated ability in leading employees and processes successfully (30 team members)
• Coordination experience with site management on complex issues
• Knowledge, experience and/or training in accurate data entry, office equipment and procedures
• Openness to travel up to 30% of the time to multiple sites based on the needs of the region.
• 4+ years of Health Information Management (HIM) related experience
• 5+ years leadership experience
• Provider Care Solution experience
• ROI (Release of Information) exposure.

Bonus points if:

• Prior ROI management experience
• RHIT or RHIA Credentials
• MHA or HIM related degree
• Bachelor’s degree in Business Admin
  

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. 

Even though this is a remote role, you may need to travel onsite. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.  

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.  

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $76,000-$90,000. 

This is an onsite/field-based position and resides in and around the Virginia area. Applicants must reside in the region or must be willing to travel to the region and be onsite 30% of the time.  

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process

This job is not eligible for employment sponsorship.