FreshRemote.Work

Head of Payments

Remote job

We are an iGaming company that was founded more than 4 years ago by a group of passionate professionals, and today we are 1300+ people!

We have 10 own brands that are very popular among customers and are focused on Tier 1-3 countries.

Our advantages are IGaming, 10 brands, operations in Tier 1-3 countries, stability, the ability to implement and develop!

Responsibilities:

  • Build and lead the payments department, implement best practices and ensure alignment with the company's strategic goals.

  • Collaborate with product teams to develop and enhance payment products and services that meet customer needs and improve the customer experience.

  • Oversee the day-to-day operations of the PSP department, ensuring smooth and efficient transaction processing.

  • Conduct regular KPI reviews, identifying areas for improvement and implementing solutions.

  • Develop and implement robust risk management processes to prevent fraud and enhance AR.

  • Develop and manage provider relationships (PSP) to ensure optimal payment solutions and cost effective services.

  • Continuously search for new payment solutions for the Asia market.

  • Analyzing the competitor market among operators in India and matching our project to the benchmark.


Requirements:

  • Experience in PSP (niche gambling) at least 5 years.

  • Experience in negotiating and approving commercial terms between operator and payment provider.

  • Knowledge of English.

  • Ability to be an effective team manager.

  • Experience in improving AR and knowledge of techniques to improve conversion rates.

  • Ability to travel to find new partners / strengthen relationships with current partners.

  • Deep understanding of the specifics of working with P2P.

  • Experience in interfacing between the PSP and the operator's CFO to build the settl process.

  • Experience and understanding of operating in Tier 3.


    Will be plus:

  • Having local connections with PSP representatives in India.

  • Knowledge of compliance and technicalities of PSP's P2P operations.


Apply

Job Profile

Benefits/Perks

Stability

Tasks
  • Analyze competitor market
  • Build and lead payments department
  • Collaborate with product teams
  • Conduct KPI reviews
  • Develop risk management processes
  • Implement best practices
  • Manage provider relationships
  • Oversee day-to-day operations
  • Search for new payment solutions
Skills

Compliance Conversion Rate Optimization Customer Experience English Igaming Market Analysis Negotiation P2p operations Payments Psp Risk Management Team Management

Experience

5 years