GTM Enablement Manager

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2024 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

As the GTM Enablement Manager, you will build and manage enablement and training programming for our GTM organization to maximize performance against targets and improve efficiency. You will immerse yourself in the day-to-day of the teams to identify opportunities, and actively participate in new product/process pilots to evolve enablement support as we test and learn. You will also collaborate with our business partners to anticipate and scope upcoming needs.

This is a remote role, with headquarters located in NYC and an office for those in the area.

• Build out and manage enablement and training programming for our GTM organization across all segments (e.g., Enterprise and SMB) and teams (e.g., SDR, AE, Onboarding, Partner Success)
• Deliver training (virtual, in-person, 1:1, and via LMSs) related to new hire onboarding, product knowledge, HubSpot processes, rules of engagement, new initiatives, relevant tech stack, etc.
• Enhance a Knowledge Base of collateral including scripting, process documents, training, reference materials, etc.
• Create product and sales certification programs to ensure adoption of enablement and training content
• Support new product, feature, and process and process launches via the following:
• Partnering cross-functionally (across Product, Engineering, Marketing, etc.) 
• Building MVP training materials and collateral during pilot phases
• Tracking usage and efficacy of programs (compliance, performance, impact); enhancing & scaling as pilots graduate to ongoing priorities
• Ensure all enablement and training collateral are optimized, inclusive, and up-to-date
• Identify opportunities to improve GTM performance against ambitious targets and optimize processes, and escalate opportunities for prioritization and resourcing
• Channels include (but are not limited to): Monitoring important performance indicators, participating in PGTM team meetings, call …