Global Litigation and Compliance Counsel

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?

About the Job

As Global Litigation and Compliance Counsel, you’ll play an important role in overseeing Genesys’ worldwide litigation docket, as well the development of Genesys’ compliance program. You will work closely with a broad range of business teams, including finance, human resources, product, engineering, development, and operations to help solve legal and regulatory issues to enable the business to scale and grow. You’ll need to be proactive and engaged, able to work well cross-functionally both internally and externally, excited about technology, and ready to roll your sleeves up and dig into legal problems to reach a creative solution.

The Position
This role is based in the United States and may be fully remote. The successful candidate will report to Genesys’ General Counsel and Chief Compliance Officer.   

Responsibilities

The Global Litigation and Compliance Counsel is expected to manage the Company’s global litigation docket, as well as play a primary role in developing and enhancing Genesys’ compliance program. The candidate is expected to provide strategic and legal advice to internal business partners, including working closely with a broad range of business teams in pre-litigation disputes and other adversarial matters, and when necessary, through trial and appeal.  

The successful candidate will also be able to provide day-to-day advice to assist the Company in managing and mitigating legal risks, and will include the following key responsibilities:

• Supervise …