Global Compensation & Benefits Associate Manager

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title: Global Compensation & Benefits Associate Manager

WHAT YOU’LL DO:   

Play a pivotal role in developing, implementing, and driving the company's total rewards programs. Supports the design, implementation, and administration of total rewards programs. Focused on global benefits, this individual contributor position requires a strong foundation in compensation and benefits principles, attention to detail, and the ability to collaborate effectively with cross-functional teams.

• Day-to-day global point of contact for all global health programs, including working with internal partners, employees, and vendors to ensure plans operate seamlessly and troubleshooting errors and inquiries.
• Manage and optimize health benefits programs for employees across various regions, including medical, dental, vision, and supplemental insurance plans. Collaborate with benefits brokers, insurers, and internal stakeholders to negotiate contracts, evaluate plan designs, and enhance the overall employee experience.
• Partner with internal wellness committees, external vendors, and HR partners to develop engaging initiatives, track participation metrics, and measure program impact.
• Oversee employee leave programs, including vacation, sick leave, and other types of time off. Develop and enforce leave policies and procedures, ensuring compliance with company policies and legal requirements, provide guidance to employees and managers, and maintain accurate records in HRIS systems.
• Administer retirement and pension programs, including enrollment, contribution management, and vendor coordination. Assist employees with inquiries related to retirement planning and options.
• Identify opportunities to streamline and automate total rewards processes, including benefits enrollment, leaves management, and wellness program administration. Lead process improvement initiatives, leveraging technology solutions and best practices to enhance efficiency, accuracy, and employee satisfaction. Develop and implement innovative solutions to address challenges or gaps in the effectiveness of total rewards programs, ensuring alignment with organizational goals and objectives.
• Conduct benchmarking and competitive analysis of compensation and benefits practices within the software industry. Gather market data on salary structures, incentive programs, and benefits offerings to inform decision-making and ensure competitiveness. Serve as a subject matter expert, contribute to project planning and execution, and collaborate with stakeholders to achieve project goals.
• Lead planning and execution of annual renewal efforts for global health benefits and Open Enrollment, including partnering with external vendors and internal teams; communicate any changes in plan coverages year over year.
• Collect, analyze, and report on total rewards data to support decision-making and monitor program effectiveness. Prepare regular reports, dashboards, and presentations for senior leadership, highlighting key trends, insights, and areas for improvement.

WHAT YOU’VE DONE:   

REQUIRED:

• High School diploma or GED equivalent
• 3-5 years of experience in total rewards, benefits administration, HR analytics, or related roles
• 2+ year in global benefits role required; experience in EMEA and India strongly preferred
• Previous experience with HRIS systems (Oracle, Workday, SAP, etc.)

PREFERRED:

• Associate’s degree in Human Resources, Business Administration, Finance, or related field or commensurate years of applicable experience in role
• Certification(s) such as, CEBS, PHR, and/or SHRM-CP
• Experience with global retirement or pension plans
• Workday HRIS experience

Knowledge, Skills, Abilities & Behaviors:

• In-depth knowledge of health benefits, wellness programs, leaves management, and regulatory requirements (e.g., FMLA, ADA, GDPR)
• Understanding or desire to grow understanding of global offerings
• Confidentiality is key
• Proficient-Advanced Microsoft Office skills
• Strong analytical skills, with proficiency in Excel, data visualization tools, and HRIS platforms (e.g., Workday, SAP SuccessFactors)
• Demonstrated ability to proactively identify challenges and develop innovative solutions to address complex problems
• Experience driving process improvements and implementing technology solutions to enhance operational efficiency
• Excel in an autonomous work environment, where you will have the opportunity to take ownership of complex tasks and projects
• Project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within established timelines
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior leadership
• Detail-oriented with strong organizational and time management abilities
• Capability to actively seek out, stay informed about, and adapt to emerging developments, innovations, and trends relevant to Human Resources

Other Requirements:

• Travel: 0-25%
• Work Authorization: Legally authorized to work in the country of the job location.

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

#LI-Remote

#LI-HT1

Duck Creek Technologies supports a flexible-first work environment and has employees throughout the United States. Based on a fair and equitable compensation philosophy, we have five (5) United States pay markets based on regional validated survey market data. The expected salary range for this position is between $71,100 and $92,000. This position is also eligible for annual bonuses. The final compensation may vary due to the above listed factors and be determined based on experience and other factors permitted by law. 

We also offer a competitive benefits package that includes:

• Flexible work environment
• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• Paid holidays, vacation, and volunteer time
• Employee assistance program and other benefits.

The application window will remain open until the position is filled or until a sufficient number of qualified candidates have been identified.