FreshRemote.Work

Global Clinical Consultation Service - Internal Medicine Consultant

US CA Remote

ROLE DESCRIPTION:

Zoetis Global Diagnostics is seeking a full-time colleague to join the new Global Clinical Consultation Service for Zoetis Reference Laboratories and Point of Care diagnostic divisions, reporting to the Director of Global Consultation Services.

The primary responsibility of this role will be to consult with Zoetis Diagnostics customers virtually (via phone, video, or email) regarding the management of clinical cases. This may include assisting customers with interpreting laboratory results, advising on the next diagnostic steps for cases and advising on ongoing case management. You may also be asked to develop and present continuing education material for Zoetis Diagnostics customers.

The successful candidate will have strong organizational and communication skills, as well as the ability to build and foster relationships with customers and Key Opinion Leaders (KOLs) while demonstrating a passion for service to the veterinary community. This is a values-driven organization where service is a priority.

RESPONSIBILITIES:

  • Provide internal medicine advice virtually, via phone, email, and video call to Zoetis Diagnostics Customers
  • Work alongside other board specialists to provide advice to customers in various global markets.
  • Liaise and partner with members of the global diagnostic customer support and technical support teams.
  • Assist in the optimization of an innovative platform to request, perform, and complete consultations.
  • Foster a positive, collaborative relationship within the Zoetis team and with our customers and KOLs.
  • Facilitate opportunities for continuing education and mentorship and participate in improvement initiatives or other projects, as appropriate.
  • Identify and implement ways to improve the service and/or resolve problems.

QUALIFICATIONS:

  • ACVIM, ECVIM, or RCVS Diploma in Small Animal Internal Medicine. Board-eligible applicants will also be considered.

KNOWLEDGE AND EXPERIENCE: 

  • Excellent organizational and interpersonal skills; should have proven skills as an effective team player.
  • Professional presence
  • Excellent verbal and written communication skills with strong analytic and problem-solving abilities
  • Strong commitment to service
  • Strong relationship-building skills.
  • Ability to prioritize tasks and projects and to work quickly while ensuring the expected high level of quality.
  • 5+ years of relevant industry experience
  • Experience with Microsoft Office and other basic computer skills
  • Ability to work from a computer for extended hours.

The following base pay range reflects the anticipated base pay for this position if a selected candidate were to
be located in (California). Base pay may vary based on location and other factors.

Base Pay Range: $134,000 to $193,000

The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and
other factors.

Base Pay Range: $134,000 to $193,000

[This position is eligible for short-term incentive compensation.] [The position is also eligible for long-term incentives.]

We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and

retirement savings benefits along with paid holidays, vacation and disability insurance.

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Apply

Job Profile

Benefits/Perks

Dental coverage Disability Insurance Healthcare Paid holidays Retirement savings Retirement savings benefits Vacation

Tasks
  • Collaborate with specialists
  • Consult with customers
  • Develop continuing education material
  • Interpret laboratory results
  • Optimize consultation platform
  • Reporting
Skills

Basic Computer Clinical Consultation Communication Computer Customer service Customer Support Internal Medicine Interpersonal Microsoft Office Organizational Problem-solving Relationship building

Experience

5 years

Education

ACVIM ECVIM RCVS diploma

Timezones

UTC-4 UTC-5 UTC-7 UTC-8