FreshRemote.Work

Generalist - Corporate, Product & Operations - 14 Positions Open as of 2/26

Remote (North America, South America & Europe)

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.

About Clipboard Health:

Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.

Anti JD

Honestly, we think your typical JD is deceptively unhelpful for high-growth startups. This role is a generalist role - it’s replacing several previous job postings we had, including ā€œStrategy and Operationsā€, ā€œVertical Operatorā€, ā€œAll Around Athlete - Operationsā€, ā€œCustomer Operations Team Leaderā€, ā€œOperations Associateā€, and more. If you’d like to see the graveyard of old JDs you can check them out here.

This role is to join our team of entrepreneurial problem solvers across levels that get excited about making the lives of customers better and building businesses. The role we’re advertising isn’t specific because we don’t know what exactly you’ll do. We’ll make a few promises to you about the role though - it’ll be high impact, fast paced work that has an impact on our customers and on our business.

In terms of ā€œwhat might I actually doā€ - here’s a list of potential roles:

  1. Troubleshoot pricing across existing markets, designing and implementing a new algorithm in those markets
  2. Launch new markets
  3. Manage a team of Collections Account Managers
  4. Build a new LLM based chatbot to triage customer support inquiries
  5. Redesign our process for reaching out to workers about opportunities in new lines of business

You can learn more about us through a post from our CEO, our Product Team Standards (this role may …

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Job Profile

Restrictions

5 hours overlap with PST Applications only from North America Europe South America

Benefits/Perks

Career growth Career growth opportunities High-impact role Remote work

Tasks
  • Build chatbots
  • Design algorithms
  • Launch new markets
  • Manage teams
  • Redesign processes
  • Troubleshoot pricing
Skills

Algorithm Design Chatbot development Customer Support Market Analysis Marketplace Operations Process redesign Sales Strategy Team Management

Experience

0 years

Timezones

UTC-8