General Manager

General Manager

Permanent - Full Time – Offering a salary of £75,000 per annum depending on experience, plus great company benefits.

Due to company growth, we are hiring a General Manager to support our Repairs and Maintenance contracts.

The successful manager must be flexible and willing to move between different contracts across our national portfolio of clients to offer support and assistance where needed, guided by the Housing COO and Managing Director.

Due to the nature of this role you must be great at building relationships and have the knowledge, experience and confidence to walk into new contracts make a difference!

About the Role:

The successful General Manager will support our local Social Housing R&M Contracts operationally. You will be pivotal to the sound operational and Commercial performance of the contract you are working with, creating a high performing culture and foster professional and effective working relationships with our clients.

You must be willing and flexible to travel anywhere in the UK.

We are looking for someone who has experience in a repairs and maintenance environment within the social housing sector with a proven track record of delivering results.

Key Responsibilities:

• Providing effective leadership, a strong approach to mentoring and motivation
• Develop sustainable key Client/Stakeholder relationships
• Follow appropriate training to fully understand the business operating systems to ensure compliant effective cost control and efficient operational performance.
• Review, monitor and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels.
• Ensure at a minimum monthly structured reviews of the Branch/Contract that demonstrate stringent controls
• Demonstrate control over all business governance, risk management processes and adherence to delegated authorities.
• Ensure compliance with Health & Safety Regulations  
• Undertake H&S visits with the H&S team.

Role Criteria:

• Demonstrable strong understanding of the principles of contract management
• Effectively manage, support and resolve personnel issues.
• Experience of effectively leading & managing a team
• Working productively in a pressurised environment, acting decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
• Having a genuine understanding of industry and service delivery to a full range of clients
• IT literate utilising Microsoft packages.
• Identify areas of difficulty in terms of profit and loss
• Experience of working in a repairs and maintenance environment
• Experience of working within social housing

Benefits:  

• Family friendly policy to include enhanced maternity/paternity leave and much more.  
• Pension Scheme
• Sick Pay
• Refer a friend scheme (total award £1000)
• Share saver scheme
• Eye test vouchers
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Themepark, fully paid for including lunch
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers
• Long service and additional holiday leave - Colleagues who stay for a period of time at Mears are rewarded for their service.
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment
• Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

If you feel you have skills needed, please apply below via the link. If you have any further questions, please contact Vickie on vickie.rudge@mearsgroup.co.uk, quoting the job reference number.

Mears Group is a Disability confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.