General Liability & Property Claim Specialist
Chicago, IL, United States
Overview
Multi-Line Claim SpecialistLocation: Chicago, IL (remote)Schedule: Monday – Friday, 8:00 AM – 4:30 PM (Flexible)Work Arrangement: Remote
Hybrid (preferred) after initial training (In-office daily for up to 6 months, then hybrid schedule of 1 day in-office per week + additional days as needed for meetings/trainings)Salary Range: $75,000 - $85,000
Salary Disclaimer: The posted salary reflects the anticipated base pay for this role. Actual pay will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. Discuss compensation and benefits questions with our hiring team.
Why Join CCMSI?
At CCMSI, we seek the best and brightest talent to join our team of professionals. As a leading Third-Party Administrator specializing in self-insurance services, we are committed to delivering exceptional service to our clients. As an Employee-Owned Company, we invest in our staff through structured career development programs and recognize individual and team achievements. Certified as a Great Place to Work, our employee satisfaction and retention ranks in the 95th percentile.
What We Offer:
Culture: We embody our core values—integrity, passion, and enthusiasm—creating a workplace where employees are valued partners.
Career Development: CCMSI provides robust training programs and career growth opportunities.
Competitive Benefits:
Paid Time Off: 4 weeks PTO in your first year, plus 10 paid holidays.
Health & Wellness: Medical, Dental, Vision, Life Insurance, Critical Illness, and Short- & Long-Term Disability.
Financial Security: 401K and Employee Stock Ownership Plan (ESOP).
Supportive Work Environment: Enjoy manageable caseloads, the resources to succeed, and a collaborative workplace.
About the Role:
The Multi-Line Claim Specialist is responsible for investigating, evaluating, and adjusting assigned general liability and first-party property claims across multiple accounts, including convenience stores and municipal entities. This role involves handling bodily injury claims—including fatalities—and ensuring quality claim service aligned with CCMSI’s corporate claim standards. The position may also serve as advanced training for supervisory or management roles.
Responsibilities
Investigate, evaluate, and adjust multi-line claims in compliance with claim handling standards and state laws.
Establish and recommend reserves within authority levels.
Review, approve, or oversee medical, legal, damage estimates, and invoices for claim-related expenses.
Negotiate claim settlements following corporate standards, client-specific instructions, and state regulations.
Select, refer, and supervise outside vendors (e.g., legal counsel, surveillance, case management).
Assess and monitor subrogation claims.
Provide timely and effective communication with clients, claimants, and involved parties.
Prepare notices of qualifying claims for excess/reinsurance carriers.
Ensure compliance with corporate claim handling standards and client-specific instructions.
Qualifications
What You Need to Succeed:
10+ years of multi-line claim experience.
General liability and first-party property claim experience.
Experience handling all bodily injury claims, including fatalities.
Adjuster’s license required (TX or FL preferred).
- Strong oral and written communication skills.
Excellent analytical, negotiation, and organizational skills.
Ability to manage priorities in a fast-paced, evolving environment.
Detail-oriented self-starter with the ability to work independently.
Commitment to confidentiality, discretion, and client service excellence.
Jurisdictions Covered:
IA, WI, MN, ND, SD, NE, IL, IN, OH, MI, KY, TN, FL, AL, MS, TX, OK, KS
Work Environment & Travel:
Remote Option (Preferred: Hybrid schedule available after initial training period.)
Possible infrequent travel for meetings or claim reviews.
Requires ability to sit or stand for extended periods.
Routine use of office equipment and Microsoft Office Suite.
Join Our Team!
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package, including Medical, Dental, Vision, Life Insurance, ESOP, and 401K. Background checks are conducted per applicable laws.
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ApplyJob Profile
Hybrid preferred Hybrid schedule after training In-office for initial 6 months
Benefits/Perks10 paid holidays 401(k) 4 weeks PTO Career development Career development programs Career growth Career growth opportunities Critical illness Dental Dental Insurance Disability Employee-owned company Employee Stock Ownership Employee Stock Ownership Plan ESOP Excellent benefits package Growth Opportunities Hybrid work Life Insurance Medical Medical Insurance Paid Time Off Remote-first company Supportive work environment Vision Vision Insurance
Tasks- Adjust claims
- Ensure compliance
- Evaluate claims
- Investigate claims
- Monitor subrogation claims
- Negotiate settlements
- Supervise vendors
Adjusting Analytical Bodily injury Claim handling Claim handling standards Client service Communication Damage estimates Development Effective Communication Evaluation General Liability Investigation Microsoft Office Multi-line Claims Negotiation Organizational Property Claims Settlements Subrogation Subrogation Claims Supervisory Training Vendor Management Written communication
Experience10 years
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9