Full Time Registered Nurse, Oncology Nurse Case Manager, Remote or Hybrid
Remote, United States
About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.
Accolade's 2nd MD (Expert Medical Opinion) is currently Recruiting for a Full Time Nurse Case Manager for our Oncology area.If you have Oncology experience, this position is for you! This position is a Hybrid position. Applicants will be required to work 9am to 6pm CST.A Nurse Case Manager is responsible for managing the member’s clinical experience from the point of request, through the desired outcome.Responsibilities:
- Activate new member account, draft member medical history and identify the goal of the consult
- Accurately enter necessary information into Case Management Software
- Identify appropriate medical records needed and follow 2nd.MD protocol for release of information forms
- Work closely with HIT (Health Information Technician) to organize medical records for specialist
- Identify the most appropriate 2nd.MD Specialist relative to the member’s condition and goal of the consult
- Coordinate video or phone consult with member and specialist
- Schedule 2nd.MD Monitor in advance of consult
- Troubleshoot and address issues prior to consult as needed
- Conduct ongoing follow-up, immediately after the consult and as needed to ensure member achieves the desired outcome
- Review specialist notes post-consult and make available to member
- Facilitate local recommendations as needed, and communicate with local primary care physician or specialist post-consult as needed
- Participate in weekly Care Team meetings
- Assist Account Management in enhancing vendor partner relationships
- Company Lead Case Manager assumes the liaison role, ensuring ongoing communication and reporting to the designated company
- Assist Nurse Manager and Chief Clinical Officer with special projects as needed
- Identify appropriate cases for testimonials
- RN with minimum of three years’ experience and with an Active Compact License with no restrictions.
- Communication skills, time management, organization, attention to detail, professionalism, critical thinking, interpersonal skills, experience navigating through multiple technology platforms
- Excellent communication and customer service skills
Hiring Range
$81000-$92600Annual
Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
Benefits
Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.
HDHP medical plan with generous employer contributions towards an HSA
401(k) Retirement Plan with matching employer contributions
Open Time Off
Generous Holiday Schedule + 5 floating holidays
18 weeks of paid parental leave
Subsidized commuter benefits programs
Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger
1 Volunteer days per year
Our people are the Heart of Accolade
Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive. We do this by living our core values:
Member Obsessed
For everything we do, we ask ourselves: Is this going to make our member’s life measurably better?
Be Fearless
We think differently. We do what’s never been done. We are reinventing healthcare every step of the way.
Stronger Together
We honor the differences among one another and know that our unique perspectives drive us forward.
Genuine Care
We care deeply about the human beings we work with and serve. We have each other’s back.
Embrace Reality
We bring the data, tell the truth, and trust each other.
Relentless Execution
We operate with a bias for action. Take initiative, move fast & have fun.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
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ApplyJob Profile
Hybrid position Work hours 9am to 6pm CST
Benefits/Perks401(k) matching Commuter benefits Dental Disability benefits Healthcare experience Hybrid work Life Insurance Medical Open Time Off Paid parental leave Virtual coaching Vision Volunteer days
Tasks- Activate new member account
- Conduct follow-ups
- Coordinate consults
- Manage member clinical experience
- Participate in care team meetings
- Review specialist notes
Account management Advocacy Attention to detail Case Management Communication Critical thinking Customer service Healthcare Interpersonal Medical Records Mental Health Mental Health Support Oncology nursing Organization Primary Care Registered Nurse Reporting Technology navigation Therapy Time Management
Experience3 years
Education Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9