Forward Deployed Engineer

About the role:

You.com is an innovative AI productivity tool designed to help you get more done.

The platform was founded by prominent AI researchers Richard Socher, former Chief Scientist at Salesforce and a TIME100 AI honoree for 2023, and Bryan McCann, specializing in deep learning and natural language processing.

Recognized as one of Time’s “Best Inventions” of 2022 and listed among Fortune’s 50 AI Innovators in 2023, you.com pioneered the first search engine to integrate a consumer-facing LLM with direct internet access, providing accurate, verifiable, and up-to-date responses.

Are you interested in joining a remarkable team that engages with some of the world's leading organizations? By working closely with customers, the Products team, and Professional Services, the Forward Deployed Engineer will create innovative solutions that enable our clients to connect with their customers in new and exciting ways. This unique role allows FDE’s to engage with the entire customer lifecycle. Keep reading if you thrive in a fast-paced environment with stimulating challenges and opportunities to develop impactful solutions!

The FDE field is a vibrant, ever-changing landscape where design, business consulting, and technology expertise are utilized daily to foster innovation. An FDE should be strongly motivated to showcase their technical and/or sales abilities, including the capacity to gather business requirements, formulate a technical sales strategy, configure and effectively demonstrate solutions that meet those requirements, and deliver business value.

What you need:

• B.S. Computer Science, Software Engineering, MIS, or equivalent relevant experience required

• Knowledge of related AI applications, relational databases, and web technology

• Solid oral, written, presentation, collaboration, and interpersonal communication skills

• Ability to work as part of a team to solve technical problems in varied political environments

• Minimum of 7 years of professional experience in a Solutions Engineer/FDE capacity

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What you’ll do:

A Forward-Deployed Engineer is crucial in aligning innovative strategies with technology solutions within complex accounts. This position emphasizes collaboration with clients and internal team members, including C-level contacts, to achieve agreement on multi-product technology solutions across various Salesforce product lines. The Solution Engineer will handle multiple tasks, including business development, operations, IT strategies, and executive-level product demonstrations. They must be trusted advisors to advance innovative solutions while enhancing business performance.

• Business Problem Solving: Tackle complex and ambiguous business challenges using research and assessment skills to define the problem, generate innovative ideas, identify opportunities, and recommend actionable next steps.
  

• Innovation Management: We streamline clients' decision-making …