Financial Services Representative - Walnut Creek, CA
2001 N Main St Ste 100, Walnut Creek CA, United States
Job Description:
Financial Services Representative
Have a passion for helping people? Join our team of Financial Services Representative where youâll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, youâll support Fidelityâs customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.
What to expectâŚ
In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.
Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.
Build and Solidify Skills: Youâll continue to spend four days a week working from home and one day a week in an Investor Center, where youâll support customers with increasing complexity to develop and hone your skills. Youâll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, youâll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.
Discover Success: Youâll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.
Advantages of our career development experienceâŚ
You are supported. We provide all the training you need to develop the skills âŚ
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Must work one day a week in investor center
Benefits/PerksCareer development Celebration of achievements Charitable giving Comprehensive Health Care Comprehensive health care coverage Educational Assistance Emotional well-being support Generous paid time off Health care coverage Paid Time Off Paid training Parental leave Personalized support Student loan assistance Tuition reimbursement
Tasks- Answer questions
- Develop
- Obtain licenses
- Process transactions
- Support customers
Account management Career Development Collaboration Customer service Finance Financial Planning Financial Services Insurance Networking Phone support Series 7 Trade Execution Wealth Management
Experience0 years
CertificationsFINRA Series 66 FINRA Series 7 Series 66 Series 7 SIE
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9