Financial Operations Coordinator - Chargebacks Specialist
TN-Nashville-Work-from-Home, United States
What Finance Operations contributes to Cardinal Health
This role supports the Chargebacks Team within the Customer Operations department. Key responsibilities in this role include processing chargeback claims from pharmaceutical wholesalers to manufacturers, verifying membership, and performing contract set ups.
Job Summary
Must be able to multi-task and manage large volumes with a high level of accuracy. Must be able to understand and interpret a variety of policies/contracts. Strong communication skills and attention to detail are essential to this role.
Responsibilities
- Demonstrates knowledge of financial processes, accounting policies, systems, controls, and work streams.
- Demonstrates experience working in a transactional finance environment coupled with strong internal controls.
- Possesses understanding of service level goals and objectives when providing customer support.
- Works collaboratively to respond to non-standard requests
- Possesses strong organizational skills and prioritizes getting the right things done.
- Processing chargeback claims from pharmaceutical wholesalers to manufacturers
- Verifying membership, and performing contract set ups
Qualifications
- HS Diploma, GED or equivalent experience preferred
- Minimum of 1 year business to business collections experience highly preferred
- 1+ years' experience in related field preferred
What is expected of you and others at this level
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
Anticipated hourly range: $15.00 per hour - $22.57 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 2/17/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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401k savings 401(k) savings plan Access to wages before pay Access to wages before pay day Access to wages before pay day with myFlexPay Dental Dental coverage Disability coverage Flexible Spending Accounts Health savings account Healthy lifestyle programs HSA Medical Medical coverage Medical, Dental and Vision coverage Paid parental leave Paid Time Off Paid time off plan Parental leave Vision Vision coverage Wide variety of benefits
Tasks- Collections
- Customer support
- Perform contract setups
- Problem Resolution
- Process chargeback claims
- Processing
- Verify membership
Accounting Accounting Policies Attention to detail Communication Contract management Customer Support Finance operations Financial processes Internal Controls Organizational Pay equity Problem Resolution Transactional finance
Experience1 years
EducationEquivalent Equivalent experience Finance GED HS Diploma Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9