Field Service Technician, Nalco Water - Mining

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource!

The Nalco Water team of Ecolab is currently seeking a Field Service Technician to join its industry leading sales and service team. You’ll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support within the Mining industry. You’ll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively-held accounts to Nalco Water. 

What’s in it For You:

• You’ll join a growth company offering a competitive pay and benefits
• A company vehicle and cell phone
• A long term, advancing career path in service, sales or management
• Access to the industry’s most innovative training programs
• A culture that values safety first, including training and personal protection
• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do:

• Calibrate, maintain and install chemical feed equipment and process monitoring equipment at a variety of customer accounts in the Mining industry
• Execute chemistry tests, log and report data, and maintain product inventories at customer accounts
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
• Maintain strong customer relationships, provide technical reports and support to customers; identify and resolve customer challenges, escalating as required

Territory/Location Information: 

• Position will support customers in the Tumbler Ridge, BC area with travel throughout the region
• Some overnight travel may be required for training/meetings

As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem. 

Training programs are held in the field and at Ecolab’s Nalco Water Training Centre in Naperville, IL. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, training and certifications.  

Minimum Qualifications:

• Post secondary diploma or degree
• Related industrial/mechanical/customer support experience or mining industry experience
• Good computer skills and experience with MS Office applications
• Strong written and verbal communication skills
• Possess a valid Driver's License and acceptable Driving Record
• Able to travel to the US for training/meetings
• Immigration sponsorship is not available for this role

Preferred Qualifications:

• …