Field Service Technician (Casino/Gaming) - Tacoma, WA
Tacoma, Washington
Department: Field Service
Employment Type: Full Time
Location: Tacoma, Washington
Description
Do you enjoy being hands-on and using your skills to troubleshoot, and diagnose issues? If you are someone who likes to repair components and systems and appreciates learning and growing your technical knowledge we're looking for you!What Will You Be Doing?
- Maintain, troubleshoot, and repair all gaming devices on the casino premises, while providing the best customer support possible.
- Provides technical support to customers on operational and maintenance aspects of system equipment.
- Assist with diagnosing mechanical, hardware, software, and system failures.
- Troubleshoot to identify, resolve, and provide root cause analysis on Everi products.
- Preventive maintenance, relocating, and installation of equipment.
Skills, Knowledge, & Expertise for the job:
Must Haves / Qualifications:- High School Diploma or GED
- Gaming License in multiple states (we will help you obtain upon being hired)
- Must be flexible to work overtime, weekends, evenings, and holidays as required
- Must be willing to travel as needed
- Must be highly motivated, a self-starter, and comfortable working with minimum supervision
- Ability to move heavy equipment
- 1+ years of experience in any technician role
- Understanding of MS Office Suite products
- Troubleshooting experience in any Technician Field
- Mechanical and Computer backgrounds are a plus
Why Us?
- Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
- Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
- Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.
#LI-TK1 Apply
Job Profile
Evenings Holidays Must be flexible to work overtime Must be willing to travel Weekends
Benefits/Perks401(k) Adoption Assistance Dental Discretionary Time Off Gym reimbursement Life Insurance Maternity and paternity leave Maternity leave Medical Medical, Dental, Vision Paternity leave Pet Insurance Recognition as a Top Workplace Vision
Tasks- Maintain gaming devices
- Perform preventive maintenance
- Provide technical support
- Troubleshoot system failures
Computer Customer Support Diagnosis Gaming Hardware Maintenance Mechanical MS Office Suite Preventive Maintenance Repair Root Cause Analysis Software System failures Technical Technical Support Training Troubleshooting
Experience1 years
EducationBusiness GED High school diploma IT
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9