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Field Service Technician - Casino Gaming/ATM's (Reno, NV)

Reno, Nevada

Field Service Technician - Casino Gaming/ATM's (Reno, NV)

Department: Field Service

Employment Type: Full Time

Location: Reno, Nevada


Description

Do you enjoy being hands-on and using your skills to troubleshoot, and diagnose issues? If you are someone who likes to repair components and systems and appreciates learning and growing your technical knowledge we're looking for you! Come be part of Everi's fun and supportive team and learn from the best in the field!

**You will be servicing Reno, Carson City, Lake Tahoe, and Winnemucca**

What Will You Be Doing?

  • Maintain, troubleshoot, and repair all gaming devices on the casino premises, while providing the best customer support possible.
  • Provides technical support to customers on operational and maintenance aspects of system equipment.
  • Assist with diagnosing mechanical, hardware, software, and system failures.
  • Troubleshoot to identify, resolve, and provide root cause analysis on Everi products.
  • Preventive maintenance, relocating, and installation of equipment.

Skills & Qualifications for the Job:

  • Must Haves / Qualifications: 
    • High School Diploma or GED 
    • Gaming License in multiple states (we will help you obtain upon being hired)  
    • Must be flexible to work overtime, weekends, evenings, and holidays as required 
    • Must be willing to travel as needed
    • Must be highly motivated, a self-starter, and comfortable working with minimum supervision 
    • Ability to move heavy equipment

  • Nice-to-Haves:
    • 1+ years of experience in any technician role
    • Understanding of MS Office Suite products
    • Troubleshooting experience in any Technician Field
    • Mechanical and Computer backgrounds are a plus


Why Us?

Step into the exciting world of Everi, where your career meets incredible perks and a vibrant culture! 

Join us and enjoy an outstanding benefits package including:
  • Medical, Dental, Vision, 401k with company match, life insurance, parental leave, adoption assistance, pet insurance, gym reimbursement, and so much more! 
  • Embrace a healthier work-life balance with Discretionary Time Off (DTO), bidding farewell to traditional banking hours and hello to preventing burnout while enhancing productivity.
Elevate your career in an environment recognized as a Top Workplace, not just once but multiple times! Everi proudly bagged 10 prestigious Top Workplaces awards in 2021, 2022, and 2023, including national and regional accolades. Be part of a company that's dedicated to fostering a solid culture and receiving resounding positive feedback from its employees. Join us at Everi, where your growth and well-being matter just as much as your professional journey.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is $25.50 - $30.50/per hour and is overtime eligible.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
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Job Profile

Regions

North America

Countries

United States

Restrictions

Must be flexible with hours Must be willing to travel

Benefits/Perks

401(k) Adoption Assistance Dental Discretionary Time Off Gym reimbursement Life Insurance Medical Medical, Dental, Vision Parental leave Pet Insurance Vision

Tasks
  • Install equipment
  • Maintain gaming devices
  • Perform preventive maintenance
  • Provide technical support
  • Troubleshoot system failures
Skills

Computer Customer Support Diagnosis Hardware Maintenance Mechanical MS Office Suite Preventive Maintenance Repair Software Technical Technical Support Training Troubleshooting

Experience

1 years

Education

Business GED High school diploma IT

Certifications

Gaming license

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9