Field Service Technician - Casino Gaming/ATM's (Lake Charles, LA)
Lake Charles, Louisiana
Department: Field Service
Employment Type: Full Time
Location: Lake Charles, Louisiana
Reporting To: Field Service Tech Supervisor
Description
Do you enjoy DIY projects? If you enjoy learning new things and growing your technical skillset, we're looking for you! Be a part of Everi's fun and encouraging team and learn from our mentors in the field! We encourage all applicants from all backgrounds to apply!**You will primarily be servicing the Lake Charles, LA area. On occasion, there may be an opportunity to travel to additional locations throughout LA.**
What Will You Be Doing?
- Be the equipment hero! Troubleshoot, fix, and keep things running smoothly for customers.
- The go-to tech guru for all customer questions and support.
- Set daily goals and make sure installs and maintenance run like a well-oiled machine.
- Keep inventory on point and knock out reports like a pro.
- Team player mode: activated! Always ready to jump in and help the squad.
Skills & Qualifications for the Job:
Requirements:- High School Diploma or GED required.
- Maintain a Gaming License (requirements vary by location; upon hire, Everi's internal team will assist with application, payment, and renewal).
- Availability for bi-weekly on-call shifts, with the potential for overtime, weekend, evening, and holiday work as needed.
- Ambitious and motivated individual who enjoys learning and is comfortable working independently (after training), while contributing as part of a cohesive team.
- Basic proficiency in Excel for data entry and completing paperwork.
- Casino experience is a plus!
Benefits & Perks
- Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
- Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
- Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.
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Job Profile
Availability for on-call shifts Evening Holiday work Potential for overtime Weekend
Benefits/Perks401(k) Adoption Assistance Dental Discretionary Time Off Gym reimbursement Life Insurance Maternity and paternity leave Maternity leave Medical Medical, Dental, Vision Paternity leave Pet Insurance Recognition as a Top Workplace Vision
Tasks- Assist team
- Complete reports
- Manage inventory
- Provide customer support
- Troubleshoot equipment
Casino experience Customer Support Data Entry Excel Independent work Maintenance Team Collaboration Technical Training Troubleshooting
Experience0 years
EducationBusiness GED High school diploma IT
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9